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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Questions were answered clearly and accurately. My issues were resolved.
Date of experience: September 20, 2023
They were fast and helpful! They were quick to find my issue and give me info as well as reverse my mistake.
Date of experience: November 19, 2017
Very helpful and kind patiently heard me helped me out
Date of experience: July 10, 2023
It was my pleasure to talk to Miss Anastasia. She was very helpful and she offered me a very very good service.
Date of experience: May 26, 2019
Erwin C. Was very helpful to solve my issue.He was very quick and clear to explain how to do handle my problem.
Date of experience: December 11, 2018
The service received was very good, the operator was very correct and resolved my problem in a quick and efficient way.
Thank you very much
Date of experience: October 8, 2018
Best and adequate customer relation, there customer service is over per, sincerely speaking the best customer service I ever experienced
Date of experience: December 3, 2021
The meeting was smooth and excellent.
And Chelsea was very helpful.
Date of experience: December 5, 2023
She is very friendly and co-operative i would appreciate she has very good patience
Date of experience: January 3, 2023
I was connected quickly and my concern got handled quickly
Date of experience: January 3, 2023
I got answers to all my questions and He was so helpful during the conversation.
The issue was resolved during the session.
Date of experience: May 19, 2019
The assistance I received was great and very satisfied with the representative who was assigned to assist,
Very knowledgeable and very helpful
Date of experience: December 19, 2018
I am very pleased with the conversation and the help I received. Understand the situation and solved the case promptly. Thank you!
Date of experience: January 11, 2018
She was excellent in her communication. She is solved all my queries from her end.
She has good knowledge of all queries
Date of experience: January 10, 2018
The person helping me to add my college to the website was very helpful, and very quick to get my problem resolved.
Date of experience: October 14, 2022
He/She was very helpful through out the chat. He/She addressed me very sincerely and inform me to the point :)
Date of experience: November 20, 2019
Mr. Barry helped me how to inform the employer to cancel award, as the employer is not sure how to do this.
Date of experience: February 21, 2018
I was assisted to my satisfaction, i had a problem with my address verification but i was directed on what to do
Date of experience: July 21, 2021
Freelancer.com is a terrible company, here is my story: https://www.lost-in-code.com/reviews/beware-of-freelancer-com/
Date of experience: April 11, 2017
I was have problem with one of my client. I was communicate with support he solve my problem. Very happy, Highly recommend
Date of experience: January 19, 2022
Point to point discussion.
Straight answers to my problems.
Satisfied me.
Excellent communication skills.
Date of experience: February 19, 2018
I am very much satisfied with his/her support. Very clear an patience with giving support. Obviously giving 5 star rating.
Date of experience: June 13, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
