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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It helped me a lot in the steps of withdrawal. Thank you very much, the best independent site in the world. Thank you so much
Date of experience: October 11, 2020
Really quick and helpful. I asked about account and username.
Date of experience: June 7, 2023
Thank you for helping me with my problem. And thanks for answering my question.
Date of experience: January 27, 2023
The support is just so good so experienced thank you.
Date of experience: May 5, 2023
I had conversation with Katie, and she reply me fast and told me she will send my question to contest team and they will reply me soon.
Date of experience: July 29, 2018
Listen and provided assistance I required. I appreciate agent's time.
Date of experience: August 9, 2023
Thank you very much for the good treatment of the platform team and for the wonderful questions
Date of experience: August 10, 2023
Thank you for quick feedback! Frieda must have bigger salary!) Thank you again, my question was closed with fast feedback! Thank you.
Date of experience: August 10, 2018
Chat person was excellent. Chat was pleasant. I got the information I needed. I can't say enough good things about my experience.
Date of experience: August 30, 2018
Very Professional and Excellent. The interview was very well taken.
Date of experience: April 12, 2023
The resolution of the concern was excellent, the doubts were clarified and a fair resolution was reached for all parties.
Date of experience: February 10, 2022
I am very happy that the freelancer support resolved the support case within a day of filing the support request.
Date of experience: March 10, 2021
She is very kind and trying to help.
She is honest and awesome freelancer.
Thanks so much for your help.
Date of experience: July 10, 2019
I appreciate the assistance provided to me, provided me the true knowledge about my issue!
Excellent service from the freelancer help center
Date of experience: January 10, 2019
Thank you for helping me and for your time really thank you.
I really like this web site because it give time to people and respect for you
Date of experience: November 26, 2018
It was so easy and smooth, Chelsea was friendly and answered all my questions!
Date of experience: February 6, 2023
Communicating with her has been very nice, as she has been clear in sharing her questions in a precise manner.
Date of experience: August 17, 2021
The interview was very interesting, Chelsea was excellent and patient
Date of experience: September 10, 2023
Donald G is very kind man.
Donald G explained more details things that I don't know.
He is good man.
Date of experience: August 17, 2021
Lyndon was very helpful and I appreciate his efforts and I told him so
Date of experience: May 6, 2023
Very professional and friendly support, also very prompt in communication
Date of experience: February 13, 2023
The freelancer support team was fast to respond to my inquiry and was very professional to help solve the issue.
Date of experience: March 26, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
