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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
My experience was great! He was very helpful and polite.
Date of experience: February 13, 2023
It was good to talk to Joey from Freelancer.com team.
Date of experience: May 10, 2023
It was really great to talk to freelancer staff. They have queries me great.
Date of experience: May 9, 2023
I hope everyone will deal with the The site I have not seen any site more reliable than this site
Date of experience: February 16, 2023
I contact to support for answer of client
He sent message to my client. So, I could meet my client.
Thank you
Date of experience: August 31, 2021
I was very happy with this chat, it was handled very fast. Thank you!
Date of experience: August 25, 2023
Very quick response. Good problem solving technique.Good projects and very good employers. helpful nature.
Date of experience: May 11, 2020
Xenon promptly helped with an issue with my contest posting!
Date of experience: April 16, 2023
Thanks for your support freelancer team for solving my issue
Date of experience: September 13, 2023
He was very concerned about the problem I was having.
Date of experience: August 28, 2023
Very helpful, thank you very much for making things clear.
Date of experience: June 20, 2023
So kind and supportive and It was a great experience.
Date of experience: May 11, 2023
Staff are friendly and the process is well-organised and straightforward.
Date of experience: May 10, 2023
Very helpful. Great communication. Very Friendly. Keep up good work
Date of experience: September 2, 2023
Great support from the team member, was helpful.
Great experience.
Date of experience: September 1, 2023
Good work, she helped me and was quick and efficient.
Date of experience: September 3, 2023
She know how to help. She is friendly and also know how to solve any one problem easily. Best Experience ever.
Date of experience: July 30, 2017
Hello All,
I am writing this so that you keep away from this money robbing site.
Let me explain my case here first
I did bidding for a project and got awarded for same(ID: *******). When I accepted this Fixed project, the project fees were immediately charged from my paypal account, it was 227 USD
So once i looked into my balance it was showing me in negative and my credit card was charged for 14k INR I was shocked to see that
As this employer himself was someone who actually wanted to get hired and looking to work to earn money as he mentioned to me in message when I tried contacting him after project is awarded to me
So now i got to know that this project is created as a mistake by that employer an do not involve any work So i raised the dispute and ticket over the fee taken from me
And I explained everything like above but i got reply that it is a project fees taken when you accepted the project the freelancer team does not even want to read what i said about the employer that he has done mistake by creating project not me by accepting I have raised the dispute at paypal site as well I am not sure what they will decide but i am sick of freelancer people who do not want to listen to freelancers and just charging fees without having any concern whether the project is genuine or not or if the freelancer is not going to get paid how can they give the fees, I am thinking about filing a legal case against them If i do not get my refund back in next couple of days
I will not lose my hard earned money to these cons I have decided that
Date of experience: September 24, 2015
I got a Excellent experience on this. And I got lots of information.
Date of experience: October 26, 2023
Fast and easy. It was my first time using the platform and the service was really fast and the customer service girl very nice and patient.
Date of experience: October 17, 2017
My account suspend 30 days. After 30 days left my suspension. Very Happy For you help and Thank you so much to return my account.
Thanks
Date of experience: October 8, 2018
She is clear understanding of what needs to be discussed
Date of experience: December 13, 2023
My agent was extremely helpful and offered excellent resources. My concern was addressed and taken care of.
Date of experience: July 15, 2021
""Fast service""
Awesome as always. I get all the necessary help and assistance. Thank you guys. Thank you guys.
Date of experience: December 5, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hi, Vijay. I understand your frustration regarding this. We would like to assure you, though, that we have a dedicated team who monitors each project. Having said this, I can confirm that the project you have mentioned was removed from our queue. Moving forward, please continue to refer to the Verification Center for further updates and instructions. Thank you and take care.