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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The process was quick and clear. The attention was friendly and effective.
Thank you for your support.
Date of experience: July 16, 2021
I immediately got a refund of money, because i incidentally sponsored a project which i didn't want. I didn't have to explain a lot.
Date of experience: January 27, 2018
Jade is fast in offering a resolution when I ask for help for a project I have completed. I hope my concern will have a fast resolution.
Date of experience: March 3, 2019
My problem is mistake release my freelancer and my freelancer not response with me then I told my problem in support this solved
Date of experience: December 10, 2020
I had my account suspended. I had problem with reopening. The problem was solved as soon as I applied the support team. Thank you
Date of experience: November 14, 2021
Fast reply and good assistance by customer support Thank you.
Date of experience: December 13, 2023
All information we received very helpful. Very much co-operative. Thank you very. We will definitely follow this.
Date of experience: April 11, 2018
Lyndon S is freelancer.com's agent.
Very kind and helpful.
Thank you for your kind response Lyndon S.
Date of experience: December 29, 2018
He was very clear and helpful. All the things he makes me understand clearly and he help me a lot to understand the matter.
Date of experience: June 15, 2020
Best support to solve my problem thank you so much your valuable time. Thanks for your time to assist me to solve my problem thank you.
Date of experience: May 30, 2018
Katie was very helpful and understand the problem and very quick to provide the solution. I am thankful to her for the solution provided.
Date of experience: July 26, 2018
Thank you Frieda for you guide. You gave me a good guide for accept project on freelancer. It's a useful message for me. Thank you again Frieda.
Date of experience: July 19, 2018
Guides me very well and also solved my problem very well and refund my dues into my account i am very satisfied by him
Date of experience: August 2, 2018
Thank you Kelly for the refund request! I am looking forward for the refund on my end
Date of experience: February 4, 2023
I am very happy with there service, they are very helpful. I am very happy to work as a freelancer with them, thank you very much...
Date of experience: April 2, 2019
I had issues and this agent immediate resolve my issues and I am very thankful for him
Date of experience: February 8, 2023
She listened to my problem and answered all my questions! Very patient and understood exactly my problem! She helped me and saved my day! 5 stars
Date of experience: December 4, 2018
I was very helped, and their response was very fast.
Thank you,
Date of experience: November 19, 2023
It was great to conduct the verification with Chelsea, she was very professional and to the point.
Date of experience: February 16, 2023
I am a senior developer with a passion for a full-stack development with 4 years of experience.
Date of experience: February 24, 2023
The support given from Freelancer was great and I appreciate it very much. The reminders and follow up was very very good. Thank you very much.
Date of experience: June 16, 2021
I had a situation with a freelancer and customer service acted promptly and expeditiously. I love it
Date of experience: August 30, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
