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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Was excellent, the guy was very fast and operational. He quickly looked into the issue and understood what the problem was
Date of experience: May 22, 2018
I wanted to reopen my account. Thanks to Sean R. Who helped me to reopen my account in no time.
Thanks Sean for helping me.
Date of experience: March 30, 2019
She was really helpful and polite,
And she help me with all the links and information about the plans.
Date of experience: March 19, 2019
The meeting was smooth and I loved the questions and it was excellent call as well.
Date of experience: June 6, 2023
She explain very well the information i need. Thanks to her explanation i just understand thing i need to know.
Date of experience: July 23, 2018
He was very kind, good-natured and calm, and I enjoyed talking to him, and the communication was very easy and enjoyable
Date of experience: February 7, 2022
Good experience, no issues with clearing my doubts.
Polite and no language issues. Helped a lot in my issues with freelancer[dot]com
Date of experience: October 5, 2018
Katie R.
I was helped by Katie R.
Thanks katie
It was great to get help by you and you also solve out my problem.
Date of experience: August 31, 2018
It was so smooth and Marina Listened to me so carefully. She helped me like I was deserved to be helped.
Date of experience: August 16, 2018
The agent was very understanding of my concern/complaint. Very attentive to my explanation of the incident in question. Thanks
Date of experience: October 27, 2021
Excellent and very kind attention, very professional, and very important tips for a better use of the platform
Date of experience: October 4, 2021
Katie was great and so clear and answered my questions patiently. Thanks for your help and your time Katie.
Date of experience: September 21, 2018
Service and information to the client is that have been very responsive and fully information support for the client.
Date of experience: October 14, 2021
Kindly attention, the interview was very punctual and the person in charge was courteous and clear in relation to the questions.
Date of experience: August 7, 2022
Carman A. Was very helpful successfully processing my refund in a polite and kind manner. She was very helpful.
Date of experience: November 25, 2018
Was charged dormancy fees. Was informed of the policy and was told fees would be refunded.
Date of experience: February 17, 2023
The response was really quick. The follow up action was really considerable and quick. It's a nice experience. Thank you.
Date of experience: April 30, 2020
Thanks to Amy v for re opening my account. I am very thankful to Amy v for re opening my account which I have closed.
Date of experience: January 18, 2021
They don't want to you get your money that you earn, they just put a lot of hurdles to get your own money.
Date of experience: June 11, 2021
Very much appreciate with the support of Freelancer. I think it's best platform for us.
Thank you very much Freelancer for you support.
Date of experience: September 2, 2021
Andrei M. Helped me a lot to solve my issue. Thanks, Andrei M.
Date of experience: September 3, 2023
I am really happy and impressed by the help and support provided by Kelly. I really appreciate it.
Thanks
Date of experience: December 27, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
