Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was amazing. Quick response, kindness, respectful, the best customer service I had ever seen
Date of experience: October 13, 2023
Very good support but the rep. Shown so much patience.
Date of experience: September 30, 2023
She is great support agent. She did a good job for me. I love her service. Thanks a lot. I will contact with you again.
Rony
Date of experience: May 12, 2019
Pleasent experience with customer service. He was very cooperative. He had instantly solved my problem.
Date of experience: September 18, 2020
I would like to thank Japhet for his help that he brought me, He is helpful and has stayed with me until he resolved the issue
Date of experience: February 13, 2020
Quick attention and solution to my problem, quick attention and solution to my problem, quick attention and solution to my problem
Date of experience: December 14, 2017
Betty on customer department solve my issue within few time i really appriciate the help and found it easy to access to customer service help desk.
Date of experience: December 17, 2018
Nice to talk with Freelancer team.
I have some issue of payment and Kayle B. Satisfied me and provide me some benefits.
Thank you so much
Date of experience: September 21, 2018
I am a freelancer who are seeking a full time job on freelancer.com.
I think it is a good platform for many talent developers.
High recommeded!
Date of experience: September 19, 2021
Im glad happy and help me for question simple or i dont know
Date of experience: October 15, 2023
Awesome support i have been working with freelancer for like 3 years never had an issue
Date of experience: September 30, 2023
Allie has kindly explained my id verification problem.
Thanks
Date of experience: September 29, 2023
Freelancers have a good system and have a quick assistant to handle the problems that occur, thanks to Kayla B. Having solved my problem very quickly
Date of experience: January 11, 2018
It was very helpfull and a great service. Radley has been very helpful with my concerns and even encouraged me to continue talking to the employer.
Date of experience: December 8, 2021
Good customer support service, good communication.
Date of experience: May 26, 2023
Antionette from Freelancer support was great. She understood my problem and resolved my issue quickly.
Date of experience: February 4, 2018
Thanks to kayla for give me a great service. I like her service. And she help me to solve my mater. Very good experience. Thank you.
Date of experience: February 18, 2018
Thanks for refund my deposit, good job... five star service
Date of experience: October 13, 2023
Answers were satisfied answers were satisfied answers were satisfied answers were satisfied answers were satisfied answers were satisfied
Date of experience: March 14, 2018
Quick replies. Solved my issue. Quick replies. Solved my issue. Quick replies. Solved my issue. Quick replies. Solved my issue.
Date of experience: March 14, 2018
Good and fast support fast resolving problem and polite
Date of experience: July 27, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).