Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Excellent support from freelancer side. After my complaint you have taken quick action which I really appreciate.
Date of experience: August 2, 2020
She answer my question and be a good person, I love the freelance support
Date of experience: April 29, 2023
Jennifer M. Gave me an excellent support service about my membership. I am really satisfied with Freelancer.com and the whole team. Thank you so much
Date of experience: October 21, 2019
I have problem with my authentication, but its done so fast thankyou
Date of experience: April 25, 2023
Joey C. Was very helpful, checked and explained everything neatly. Great work.
Date of experience: April 11, 2023
Very nice experience, the support helped me fix my problem fast and without any problems or hard work!
Date of experience: July 27, 2017
Thank you Noelle for well understanding my queries and giving to the point explanation. Much appreciated!
Date of experience: August 7, 2019
Very professional and great communication. I will definitely be hiring this guy again. Thanks for an excellent job
Date of experience: October 19, 2021
The staff (Raven B) was very helpful and fast to answer my questions. Great service, please keep it up!
Date of experience: March 28, 2021
Hubert was phenomenal at assisting me with understanding the policies of Freelancer.com. Would love to have him again.
Date of experience: April 25, 2019
A super agent who explained everything and managed to solve my problem
Date of experience: March 29, 2023
Freelance support team members are actively supportive.
I am very glad that issue resolved in a quick time.
Date of experience: September 30, 2021
Quickly helped me and assisted to initiate the refund
Date of experience: September 25, 2023
Although I experienced some technical difficulty, Anastasia was very persistent in helping me resolve it.
Date of experience: February 7, 2019
Very good and wait for the result To solve my problem
Date of experience: September 19, 2023
Katie is very helpful and professional as a new freelancer, she guided me well. Highly recommended! :)
Date of experience: October 27, 2018
Fast and direct.
Would recommend this person for my next problem.
Date of experience: September 12, 2023
Good experience.the agent help me to cancelled the subscription
Date of experience: September 12, 2023
It was super experience with the freelancer staff. He asked right questions for verification.
Date of experience: June 27, 2023
Nice support from her. It was very helpful. Thanks for patience.
Date of experience: June 22, 2023
Hello,
I am very satisfied, in terms of response and support from the freelance customer care side, it satisfies me what was needed.
Thanks you
Ry.
Date of experience: December 27, 2021
Freelancer staff helped me to solve one dispute, they are quick and professional.
I really appreciate their services.
Date of experience: June 21, 2022
Troy with Freelance help was very helpful to me in resolving a payment issue. Great customer service!
Date of experience: July 28, 2017
Josie G is one of the best supporters on freelancer.com
He did what I asked within 1 min!
Thank you so much!
Bryan
Date of experience: August 8, 2017
Team helped me to solve my problem. It was a good experience working with them. I am obliged by their help and service.
Date of experience: August 7, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).