Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Support guy was very helpful he check my situation, give me all necessary info how to cancel. Thanks again!
Date of experience: May 7, 2019
Fast respond, very patient in giving explanation but they only answer some of my question. I still have to figure the rest
Date of experience: October 8, 2021
I'm extremely satisfied with Freelancer.com support work. Mason D. Resolved my issue, many thanks to him!
Date of experience: October 16, 2017
Thanks for being so much responsive and caring towards my issue.
Date of experience: March 16, 2023
The freelancer support team is awesome. Specially Anastasia D. Did an amazing job for me. Thanks a lot!
Date of experience: February 4, 2019
We have talked with Byron, and he helped us how to get more benefits by choosing right membership Plan.
Date of experience: September 9, 2022
Excellent experience; especially with Josie G.,. She was very fast in understanding the issue and taking action.
Date of experience: November 19, 2018
All perfectly.
The issue is solved quickly and qualitatively.
I am happy with everything.
Many thanks for your help.
Date of experience: October 11, 2017
It was really responsible and intelligent support.
Date of experience: March 7, 2023
Russell guided me through the feed back call and it was a nice experience
Date of experience: July 3, 2023
It was a nice and smooth conversation. The agent I talked with handled my concern gracefully. Thank you again!
Date of experience: June 29, 2022
I did not have to wait long and all my queries were resolved in the best possible manner. Freelancer chat help rocks!
Date of experience: October 5, 2017
Replies within 24 hours. Gives solutions. Team is available at any time. I am happy with the service.
Date of experience: January 27, 2020
Ask for introduction and past work experience so we can easily said about that without any break points
Date of experience: June 26, 2022
Maine M assisted me for the refund of my deposits. It was really a smooth process. Highly appreciated.
Date of experience: June 28, 2022
Personally, I had a great and quick reply from customer care service, when needed. Thank you so much
Date of experience: November 20, 2020
I thank the Freelancer support team. They are very quick to solve any problem
Date of experience: May 16, 2023
Support was good, i love how they were so calm and wise. Nice platform, but it wasnt for me. Thank you very much.
Date of experience: June 27, 2022
A quick, friendly, and straightforward conversation that resulted in me getting verified. So, 5/5.
Date of experience: May 16, 2023
Eula R is a great support who helped me to get all the answers of my Questions. Quick, easy and she was very kind!
Date of experience: August 18, 2019
Freelancer support always handles any issue in a positive manner. They have helped me with my withdrawal request several times this week. Thanks ;)
Date of experience: May 16, 2022
Michelle A provided good support and expecting to handle this case wisely for securing women's pride in the future.
Date of experience: August 31, 2019
Very helpful, and I am satisfied.
Have a great day!
Date of experience: April 5, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).