Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
An excellent experience with Freelancer support team and also a fast one too. They gave me advise on how to fix my problem.
Date of experience: December 1, 2021
Resolved my issue within no time with minimum steps. This is excellent customer service. Thank you very much.
Date of experience: May 26, 2019
Absolute fraud. Suspend account with money without any reasonable reason. Burglars! Never use this site!
Date of experience: January 11, 2013
Unbelievable great support from the stuff. I am really happy. Take necessary steps for helping me. Thank you very much!
Date of experience: May 24, 2019
I'm very happy and satisfied with improve my skills thanks freelancer support team
Date of experience: March 24, 2023
Excellent communication. Responsive. Helpful. It was very nice communicating and getting support from Jade D.
Date of experience: February 25, 2019
Jessica B. Was friendly and helped with my issue promptly, making it a great customer service experience for Freelancer. Thank you.
Date of experience: February 15, 2019
Jessica B. Was very kind, helpful and quick to resolve my issue with maintenance fee refunding. I appreciated having this person help me.
Date of experience: February 12, 2019
Brenda is very helpful and highly professional as well. I really appreciate her efforts to solve mine problem.
Date of experience: October 30, 2017
I can say that Eric S. Is the perfect customer support agent from freelancer website! Thanks so much
Date of experience: November 13, 2018
Quick and satisfactory service from support, Really appreciate
Date of experience: March 9, 2023
I always receive prompt response from freelancer. Your customer service is excellent.
Date of experience: January 2, 2023
I had a great experience with Chelsea. She was kind, considerate, informative, and explained everything well.
Date of experience: April 21, 2022
Very professional and helpful, thanks for the assistance.
Date of experience: July 3, 2023
It was not a difficult question. I love the interview
Date of experience: May 16, 2023
Great spoke in person and had well-organized questions.Thank you for assisting me
Date of experience: May 15, 2023
Really helpful for solving my problem and but every support give different approach to same solution.
Date of experience: November 1, 2017
I have an issue with authenticating my card and assistance from support is fast just few minutes after ticket raised
Date of experience: October 1, 2021
Excellent support from Oscar J., problem solved quickly and easily, with great communication as well. Thanks!
Date of experience: November 7, 2019
Good. He reminded me very nicely and responded back in few minutes. Thanks for his support.
Appreciated
Date of experience: October 24, 2017
Great and helpful person, he explained things in a simple way that everybody can understand, I appreciate it
Date of experience: July 6, 2021
My problem was solved flawlessly. Really fast and kind. I am completely satisfied with the service. Thanks a lot.
Date of experience: August 21, 2019
An excellent support team. Very fast reply, my issue was solved in a couple of hours.
I am thankful for their help.
Date of experience: October 22, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).