Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Communication was perfect with Judith J, and helped me out by explaining the process of pending withdrawal request. Good customer service indeed.
Date of experience: May 17, 2019
Really helpful and comfortable. They always help me as friendly. That's why I love freelancer.com :)
Date of experience: October 17, 2017
Marina B very polite and gorgeous. Have enough knowledge of freelancer.com
******* recommendations as good employer
Date of experience: February 18, 2019
Great and quick support solving my problem :) very thankful
Date of experience: March 22, 2023
The support from Kevin was fast, simple and effective. Thanks
Date of experience: March 17, 2023
"Lou C" helped me figure out most of my unanswered questions and rectified them speedily. I am very much pleased with his customer care service.
Date of experience: December 14, 2018
My issue is not resolve yet but I am waiting for it.
Date of experience: September 12, 2023
It was great support. Erwin has been really supportive and provided me prompt responses to my queries. Thanks "Erwin C."
Date of experience: September 30, 2018
I like the freelancer support very much, It is a good experience,
Thank you
Date of experience: March 7, 2023
Very skilled and professional assistant. Thank you for your time & given me help with my questions. Hope all the other assistants are like them.
Date of experience: November 9, 2017
I am very satisfied on the support team of freelancer.com.
Date of experience: December 30, 2022
Judith J is great support member. He solved my issue with in short time. Very good service. Thanks again...
Date of experience: November 8, 2017
Watch out for freelancer creating unauthorized payments and milestones with money from your account.
Date of experience: January 25, 2017
Chelsea V. was helpful,During the Verified Freelancer video interview
Date of experience: July 9, 2023
She is good on explaining and answer my question wisely.
Date of experience: July 9, 2023
Archer. B helped me to reactivate my freelancer account, which was unintentionally deleted.
Date of experience: July 5, 2023
Was very clear and nice explaining fo my payment confusion
Thank you so much
Its great customer serves ever
Date of experience: November 15, 2017
Best response to freelance Ravi Kumar according communications and hard working
Date of experience: July 8, 2023
Short and concise discussion. Very professional. Highly recommended. Thanks
Date of experience: July 7, 2023
Very well. She offered me alternatives to solve my problem with authenticate account in Freelancer.es.
Date of experience: September 13, 2019
I was happy with him and how well he explained the way forward
Date of experience: January 3, 2023
Freelancer has become very useful organization when they help the people in various fields. I really appreciate.
Date of experience: August 6, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).