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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was a really nice experience with Russell. Very smooth interview, thanks :)
Date of experience: July 19, 2023
Anastasia, from freelancer support team looked into my problem and helped me professionally. I love you. Thanks
Date of experience: March 1, 2019
Feedback in seconds. Really appreciate that! Was unsure how to solve my problems for deposit payment issue on Freelancer.com website.
Date of experience: February 11, 2018
My problem was solved in a matter of minutes, the team is excellently qualified, they are kind, patient and useful.
Date of experience: February 8, 2018
Always attentive, look for the best way to solve problems, excellent support and untimely attention!
Date of experience: February 8, 2018
Great experience working with Freelancer, much better then Upwork. Highly recommend for your business needs.
Date of experience: November 2, 2018
He's nice, patient answer every my question. Thanks for the help! I am really happy with his information
Date of experience: February 6, 2018
It was great speaking with Joey, simple verification process.
Date of experience: July 17, 2023
Jennifer M provided great support, he solved the issue within 1 min, really appreciate.
Thanks again.
Date of experience: December 3, 2020
Thank you for helping me with this issue. Now, I know the steps to protect myself from dishonest clients
Date of experience: February 26, 2020
Understanding communication and quickly given solution for my problem
Date of experience: July 16, 2023
Support works hard to make the solutions. Thank you!
Date of experience: July 16, 2023
I love your service, thanks you so much in helping me change the username on my company profile page.
Date of experience: May 24, 2022
Good for responding our problems. Doesn't to tell twice and professional
Date of experience: July 16, 2023
Excellent customer service of the support desk Mr. Barry. It is been helpful info for a newcomer like me.
Date of experience: August 12, 2020
They are very helpful.
Nice to talk with chelsea.
She give me great suggestion for improve profile and get more project
Date of experience: April 25, 2022
I want to share my appreciation for how quickly the issue was handled and sorted out by Jordan V.
Date of experience: January 12, 2023
We had some specific request that has been overtaken straight and followed up until completion. Great service!
Date of experience: November 12, 2021
Was handled quickly, thanks! The process to less than ten minutes.
Date of experience: May 26, 2023
Phoebe, you are fantastic. She is helped me with my problem. Quick and very kind. Keep up the good work.
Date of experience: September 17, 2019
Be satisfied with Cyril's service. Professional and competent. He solved my problem quickly. Thanks again Cyril C.
Date of experience: January 29, 2018
Ralph is very helpful, and give me a great opportunity,
Best team ever.
Date of experience: May 23, 2023
Anastasia has helped me a lot in verification, I already able to deposit my fund through the web now, really satisfied?
Date of experience: June 10, 2019
Frieda was really helpful in providing useful information and resolving my issue, prompt response as well
Date of experience: June 10, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
