Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It went smoothly and my questions were answered with in good manners
Date of experience: September 23, 2023
Having spent quite some time on this platform, I must say it has been an amazing experience.
Date of experience: March 17, 2023
Easy & Clear answers very patient and she has completed the task that i wanted to make so great support :D
Date of experience: September 28, 2019
I get instant support from assistance.That was a great experience.
Date of experience: March 8, 2023
The customer support agent, Erwin C. Was a great assistance. He understood my concern and solved it promptly.
Date of experience: March 27, 2018
Its amazing experience and really enjoyed the conversation.
Date of experience: January 16, 2023
Thorough, polite, focused
Russell was very professional
Date of experience: July 25, 2023
My project was removed and Phoebe activated it again, so, she helped me to clear situation, of course, I am happy
Date of experience: June 21, 2019
Transaction went smoothly. Easy to communicate. I am especially thankful of the schedule accommodation that was made for me.
Date of experience: July 14, 2022
Jessica B - Fixed the problem and was easy to deal with. A ++++++++++++++++++++++++++++++++++++++++++++++++
Date of experience: June 18, 2019
Great experience I was able get the verification badge after my interview.
Date of experience: July 27, 2023
Freelancer.com is very convenient for getting talented freelancers.
I really appreciate your help and recommend freelancer platform.
Date of experience: June 19, 2019
Erwin C helped me to understand some queries. He was extremely good in terms of professionalism and answering. Thank you Sir.
Date of experience: March 13, 2019
I had some doubts regarding a matter and it was cleared in simple yet perfect way.
Great help!
Thank you!
Date of experience: March 5, 2019
Got a great prompt help from Ashton D. He understood my requirements and took no time in fulfilling the same.
Thanks.
Date of experience: July 28, 2021
Fast response, clear information, problem resolved before further action needed (my own dumb fault).
Date of experience: May 24, 2022
I accepted two projects of scams and got a refund for the project fees without questions ask. Thanks.
Date of experience: March 26, 2018
Had issues with an accidental payment that was made and Rosie G helped to refund the full amount back.
Date of experience: March 23, 2018
Olivia was helpful, replied quickly via email and took care of my request in a timely manner.
Date of experience: January 18, 2023
Solved my issue within 2 minutes, excellent service
Date of experience: January 19, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).