Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Thanks a lot, the way he handled my request was awesome.
This kind of support drives employers to create their project in freelancer.
Date of experience: April 27, 2018
Quick, easy and successful. Top notch customer support service
Date of experience: May 30, 2023
Was very helpful answered all the questions and fixed mistake I made so thanks for that
Date of experience: May 30, 2023
Very helpful and fast response, satisfied with support of Josie. G regarding the issue I was facing. Thanks.
Date of experience: April 18, 2018
Kimberly did an amazing job helping me get some payment errors resolved.
Thank you for the help in correcting this!
Date of experience: April 17, 2018
I was facing a problem with my account reactivation or password reset. It has been solved.
Date of experience: January 18, 2023
Kelly was attentive and speedy with solving my problem.
Date of experience: April 29, 2023
Excellent, fast response and clear communication, no need to explain much, she caught up the problem right away
Date of experience: April 12, 2018
Great guy, asked some questions related to technical knowledge and provided me with the verified badge.
Date of experience: October 11, 2022
I would like to commend Chelsea for giving me insights about the Account Verification. She is lovely and nice.
Date of experience: October 10, 2022
That is very fantastic experience. Freelancer support team was provided good solution. I am really appreciate for their helping.
Date of experience: December 16, 2020
Very good experience. I am happy with the service.
Date of experience: March 26, 2023
Freelancer create future, enterprises and happiness to all users, for my part, i have built a great company working from home, thanks again!
Date of experience: August 8, 2016
Jessica immediately understood my problem and fixed things quickly with minimal questions. Better support than I expected
Date of experience: October 2, 2019
Chelsea was prompt and very professional, I enjoyed our conversation!
Date of experience: September 14, 2023
Helped me a lot in describing the product details.
Date of experience: March 6, 2023
It was nice to get assisted as always. Really clear instruction, advice and Chat. The great platform for freelancing.
Date of experience: January 27, 2022
Very supportive in the issue and gave multiple options.
Date of experience: July 29, 2023
It was so comfortable conversation, great articulation. :)
Date of experience: January 19, 2023
He answers all my questions and was very helpful to me. I will join corporate membership after this chat with him.
Date of experience: May 17, 2018
They are all helped me to Understand Freelancer's terms conditions.and i am very relax after providing and guidelines from support team
Date of experience: October 9, 2020
Great support, hassle free. I got my refund. For a project fee, which was closed immediately after the getting it.
Date of experience: May 10, 2018
Hi! I found a lot of support with Oscar, he was accurate, helpful and supportive. Thanks you so much
Date of experience: March 16, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).