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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Heat attention, as usual, I've never had a bad response with freelancer support team. They will always take care of everything
Date of experience: May 19, 2018
Thank you Kimberly R., did an excellent job! Absolutely helpful, kind and quick guiding through my questions!
Date of experience: June 20, 2018
Mr. Jethro M was very helpful with information regarding the Ticket I raised concerning my Withdrawal.
Date of experience: May 18, 2021
My concerns and questions were answered promptly. He was able to get me all the information I needed quickly!
Date of experience: October 6, 2020
Every problem has good solutions and i appreciate that.
Date of experience: January 25, 2023
The freelancer team answered my request very quickly.
Date of experience: January 26, 2023
The support agent was very patient to discuss all my problems and solve it accordingly. I wish him good luck!
Date of experience: June 14, 2018
Very pleasant. Relevant questions about my knowledge and experience.
Date of experience: June 7, 2023
Process of verification call was smooth and easy. Chelsea handled it very nicely.
Date of experience: June 6, 2023
Chat was helpful. I shared may problem with her. And he promised that she will take action. Thanks for this commitment.
Date of experience: March 22, 2021
Maine M. Quickly responded, understood both sides and executed perfectly.
Date of experience: January 27, 2023
Perfect. Kelly answered very fast and in a easy way
Date of experience: May 1, 2023
Thanks for support. He exhibited a problem-oriented approach.
Date of experience: January 23, 2023
Undoubtedly the customer service is very excellent, they have always given me good advice and information when I do not understand something.
Date of experience: March 7, 2021
Appalling site, people cannot speak English the talent available is dire. They have taken money from my bank account and not put it in escrow.
Date of experience: June 16, 2017
Chelsea was very friendly and we had a great conversation.
Date of experience: January 25, 2023
Thank you for taking the time to help solve my issue.
Date of experience: April 30, 2023
I want to know form her payment issue. Joey C was very helpful for me.
Date of experience: April 11, 2023
I only want to thank you for the support as It was fast and clear.
Date of experience: April 10, 2023
It was a great experience chatting with Chelsea to be admitted into the freelancer-verified program.
Date of experience: November 23, 2022
Kevin did a fantastic job delivering quality service.
Date of experience: April 13, 2023
Its really great platform and awesome support. I suggest freelancers to try once
Date of experience: April 10, 2023
Great interviewer, professional and very clear with the questions!
Date of experience: March 31, 2023
Good support, my problem was solved. The answers were relevant and understandable.
Date of experience: March 28, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
