Freelancer has a rating of 4.7 stars from 18,506 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Just got off a call with Chelsea V. She was amazing. We were able to quickly complete the process together.
Date of experience: October 3, 2022
Great support as always Rox help me to fix project related issues Freelancer.com is a #1 platform for freelancers & companies Thanks [Rox C.]
Date of experience: January 12, 2019
I'm new to this site and had major concerns that were all addressed accordingly. Thank you so much for your help!
Date of experience: January 7, 2019
Agent handled the request immediately without issues.
Date of experience: August 2, 2023
Good behaviour. Understood my problem. Wonderful experience in talking to him
Date of experience: August 5, 2023
It was a very seamless transaction with Russel V. He helped me resolved my concern. Thank you so much!
Date of experience: September 15, 2022
Kevin helped me solve my withdrawal problem. He was fast and a great help.
Date of experience: August 2, 2023
Nice and pleasant person
I had a great interview with Chelsea
Date of experience: January 24, 2023
It was a nice experience. Jethro provided the information I needed and answered all my questions.
Date of experience: January 23, 2023
Freelancer's live chat rep, Josie, helped me where neither my support concierge nor raising a ticket had.
Date of experience: July 11, 2018
What an amazing and timely response I got for my enquiry.
Date of experience: August 5, 2023
I was contacted by three supporters but finally, this is the wonderful solution for me and he solved my issue.
Date of experience: July 5, 2018
Hello,
I received a prompt and quality answer for my question, so I'm satisfied with the support.
Best,
David
Date of experience: May 3, 2022
I am really happy to work with freelancer.com. The support team is also helpful and helps me one more time.
Date of experience: November 17, 2021
Freelance first check all the question of mine and take it seriously. I got back my deduction money within 2 days. Thanks for your valuable support.
Date of experience: October 27, 2021
Good experience, helpful and fast response. I hope that project fee will be returned as promised.
Date of experience: January 27, 2023
Josie G is very supportive person he resolve my issue with in a minute
Thank you for this wonderful support
Date of experience: August 1, 2018
Great, helpful and friendly. Issue was resolved straight away.
Date of experience: June 5, 2023
Had mistakenly mentioned incomplete project status it was nicely solved. I really appreciate the way of dealing
Date of experience: July 31, 2018
Date of experience: January 30, 2023
The staff so communicative and have a good attitude when talking about support
Date of experience: June 5, 2023
Comfortable and easy to communicate, He understand the my concerns very well
Date of experience: June 5, 2023
It was really amazing working on freelance, super easy & friendly
Date of experience: June 5, 2023
Treating the client right.and know how to solve problems
Date of experience: January 30, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).