Freelancer has a rating of 4.7 stars from 18,506 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Excellent service helping me with a money issue. Fast, experienced and reliable. Thanks again!
Pablo
Date of experience: July 25, 2018
Frieda S.
Assisted me very nicely.
Understood my query in just a single call.
Good work Freelancer team.
Date of experience: July 24, 2018
Awesome support, Help me to avail the correct feature on my profile. Thank you.
Date of experience: January 27, 2023
Just waiting 5 minutes before chatting. Than all informations received was ok and satisfied.
Thanks
Date of experience: July 21, 2018
Always helpful. When I am in a problem they solve my all problems. Thank you
Date of experience: May 2, 2023
I had great experience with the platform and have no complaints about getting help from support team!
Date of experience: March 15, 2022
It was clear and straight to the point. No confusion or anything. Very professional agents. Can't recommend more!
Date of experience: September 26, 2021
A very pleasant experience with Chelsea. Would highly recommend to any other service user.
Date of experience: January 26, 2023
Stephanie M. Was very helpful and understanding my inconvenience had helped me give this site another shot.
Date of experience: July 16, 2018
The experience of this video interview with her was so good.
Thanks
Date of experience: April 11, 2023
Great experience with Joey. He was extremely helpful.
Date of experience: April 12, 2023
He explained clearly, waited patiently and supported me enthusiastically
Date of experience: March 29, 2023
freelancer.com has good team and support to freelancer
Date of experience: March 29, 2023
It was nice meeting with you, Polite behavior, understanding, supportive :)
Date of experience: March 9, 2023
The support agent was very kind and fast to resolve.
Date of experience: September 12, 2023
Katie R is a great communicator i hope she will take action immediately and solve my issue about this concern...
Thank you
Date of experience: July 29, 2018
I had a good response from "Erwin C" It was so much informative & also solved my problem. Wish all the best freelancer.com
Date of experience: July 28, 2018
Quick and helpful support who can find the best solution. Thank you
Date of experience: August 10, 2023
The guy was good and communication friendly however a little overwhelmed.
Date of experience: August 9, 2023
Great guidance from Russell V on setting up freelancer profiles
Date of experience: August 9, 2023
Chelsea is quick and very understandable in dealing with situation.
Date of experience: August 8, 2023
Received assistance in easy and clear way which helped me to resolve my issue with full satisfaction.
Date of experience: July 19, 2018
Great jobs! Very good and fast response to help my problems. Hopefully it can be maintained. Thanks!
Date of experience: December 25, 2020
Erwin C. Is member of freelancer support team and resolved my issue promptly. I would highly recommend this site as it seriously looks after you
Date of experience: July 17, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).