Freelancer has a rating of 4.7 stars from 18,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Josie G helped me sort out my membership issue in no time. I would appreciate if freelancer changes it policy regarding how free trials work.
Date of experience: August 24, 2018
Joey C was kind and polite with me while on interview
Date of experience: June 8, 2023
Date of experience: January 31, 2023
Very helpful and patient it was a pleasure working with you
Date of experience: June 8, 2023
Friendly customer service and solved my "problem" super fast. I'm glad that freelancer has a support with these kind of employees.
Date of experience: August 31, 2018
Benny S., support executive from Freelancer.com was excellent to address and solve my concern perfectly, thanks for your help!
Date of experience: August 30, 2018
It helped me understand the freelancing thing.
She is very good and helpful.
Thanks once again for your support
Date of experience: August 30, 2018
My refund process went so easy with Harriet.A special thanks to him
Date of experience: February 3, 2023
Thank you for giving me guidance in starting my journey here on freelancer
Date of experience: June 9, 2023
I received great support for my query from Kelly, he was polite and quick in helping me.
Date of experience: May 6, 2023
Kelly was great. Helped me settle my questions and anxiety. Cheers
Date of experience: May 6, 2023
I want to get the verified program on this platform, and Chelsea gave me a great support! Super nice communication. Thank you so much.
Date of experience: October 3, 2021
It was good experience with kelly thanks for assist me about my membership renew plan
Date of experience: January 30, 2023
Janine P. Ia a great attendant. Smart and fast helpful.He assist me in everything I asked him professionally.
Date of experience: December 18, 2019
I needed support, Russel V. took care. It was fast and helpful. Thanks.
Date of experience: April 12, 2023
Freelancer has been exceptional with their service thus far.
Date of experience: April 12, 2023
It was a pleasure talking with the staff member Chelsea!
Date of experience: April 12, 2023
This site's best option for receiving/giving outsourced work.
Date of experience: March 23, 2023
Freelancer have very good customer service executive. They solved the problem within 24 hours. Helpful.
Date of experience: August 14, 2021
Jethro M. Very helpful in its product offerings, all good
Date of experience: March 20, 2023
Within a times replayed and solved my problem. Thank you so much.
Date of experience: September 15, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).