Freelancer has a rating of 4.7 stars from 18,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I've had a satisfactory experience using Freelancer's platform.
Date of experience: September 14, 2023
Too much easy when you have an angel on your side such a humble and fast guy
Date of experience: September 12, 2023
Thank you for being so helpful. Live chat support really helps freelancers like me to get solutions instantly.
Date of experience: August 2, 2022
The camera is just as described. Even better actually.it arrived fast, packed nicely, and take amazing pictures….
Tip for consumers:
Recommend it
Date of experience: February 7, 2022
I had concern of my withdrawal and asked him to resolve this.
He really provided good service with kindness.
Thank you
Date of experience: August 12, 2021
I contacted the support team for my dormant account fees and they were very supportive in restoring it.
Thanking you.
Date of experience: July 19, 2019
Oscar J took his time to help me out and I really appreciate that a lot. They are always giving excellent support!
Date of experience: July 14, 2019
It was smooth and professional process.
Thank you for your time.
Date of experience: February 2, 2023
There is a good live support team, they are very understanding and so Fast.
Date of experience: August 12, 2023
I had an issue with the payments system, and Kelvin walked me through it, which was very helpful. He answered all my questions.
Date of experience: October 21, 2020
This person Provided good answers to all my questions.
Date of experience: August 11, 2023
She was efficient with the information solicited, fast, cordial and comprehensive, your help let me more quiet about my question... good
Date of experience: January 11, 2019
She(he) was very patient and helpful on helping me with my issue. Outstanding Experience! Thanks a lot!
Date of experience: January 17, 2019
Freelancer is delivering excellent customer service. They doing great job i like that and i'm so happy.
Date of experience: January 14, 2019
Speedy in responding with attention to detail. Extremely satisfied. Keep up the good work Josie! Awesome support experience
Tip for consumers:
Na
Products used:
Freelancer
Date of experience: October 19, 2020
My account balance was restored promptly. Thank you for the help
Date of experience: August 14, 2023
It was great experience. Team communicates well with us and client. Finally its solved. Thanks a lot.
Date of experience: May 28, 2021
Prompt response from freelancer, received refund on time. Customer care executive remained active and responsive till the issue resolved.
Date of experience: May 28, 2021
The growth is very good. It gives wonderful platform for developers
Date of experience: August 9, 2023
I have asked discount for membership plan and he has helped me lots! Thank you again...
Date of experience: February 4, 2023
Great verification experience with Chelsea. She was professional, and informative.
Date of experience: February 6, 2023
It was a really well experience, it's like an enterprise interview.
Date of experience: February 6, 2023
I experienced Assistance at all. It was really quick
Date of experience: February 6, 2023
I appreciate your awesome support and quick resolution.
Date of experience: June 9, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).