Freelancer has a rating of 4.7 stars from 18,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Freelancer resolved my issue quickly.
I am very happy for the support that they have provided.
Much obliged.
Date of experience: January 19, 2019
Josie was very helpful in helping me deal with my membership. I really appreciated all her help and efforts,
Date of experience: October 25, 2020
Bailey is very accommodating and didn't disappoint me. Thank you so much for your help! Keep up the good work.
Date of experience: November 28, 2018
Jade D. Was great help, he answered my questions and left no doubts:)
Thanks for being professional!
Date of experience: October 21, 2018
The agent was really helpful and guided me well. Thanks
Date of experience: August 14, 2023
Quick and effective support from the team. Thanks to Allie A.
Date of experience: August 13, 2023
Excellent experience with this guy at customer support
Date of experience: June 12, 2023
Very easy to connect via chat and resolve my issue
Date of experience: February 8, 2023
Problem resolved quickly and kelly V was so professional
Date of experience: February 12, 2023
Was able to reactivate my account with ease using verification process.
Date of experience: February 11, 2023
She has ask all questions in very clearly. I easily understand.
Date of experience: June 12, 2023
Jordan V (the agent) was very helpful and assisted me quickly.
Date of experience: February 7, 2023
She dealt with me wonderfully and solved my problem in an elegant manner
Date of experience: February 10, 2023
Kevin helps me with my issues and do a great job, also he was kind
Date of experience: February 10, 2023
I think fast respond chat customer service, and solve my problem
Date of experience: June 11, 2023
Madison H is such a nice lady. She guide me in proper way
Date of experience: February 7, 2023
Had a wonderful experience with Chelsea. Clear communications and supportive freelancer staff member
Date of experience: March 29, 2022
This is really good. She to too much cooperative.
Thanks.
Date of experience: February 7, 2023
Date of experience: February 7, 2023
Helped quickly and accurately, Kelly is a great guy.
Date of experience: May 5, 2023
Very understanding and helpful. Much appreciated.
It shows why Freelancer is a professional website.
Thank you!
Date of experience: November 30, 2022
Really understood the issue.
I got response on correct time.
No delay
Date of experience: April 13, 2023
Its a good experience all over we have about this program
Date of experience: April 14, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).