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Freelancer has a rating of 4.7 stars from 18,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
All thanks to freelancer for their best services. Instant feedbacks and responses have made it a lot easier
Date of experience: February 15, 2022
Dear Oscar J. Of Freelancer.com
Thank you for being patient and answering my inquiries with details.
Date of experience: December 18, 2019
Smooth and transparent process with Jethro highly recommended
Date of experience: March 29, 2023
I have a great experience with him. Meeting was excellent.
Date of experience: March 30, 2023
Lauren is a great assistant. She determines the issue of efficiency.
Her support was very helpful to me.
Date of experience: January 11, 2021
The agent was very knowledgeable and helpful in advising me on obtaining payments for completed projects.
Date of experience: August 7, 2022
She understands my concern and helps me well. Fast response too.
Date of experience: March 17, 2023
Anastasia D, she helped me solve my problem quickly and efficiently, excellent customer service. Thanks
Date of experience: July 17, 2019
They are very supportive. Get all the invoice related problem resolved on time. FL is not only employers oriented but also helps freelancers.
Date of experience: July 22, 2019
The agents or support teams are very fast and supportive in their responds to inquires.
Date of experience: August 18, 2023
Thriving on Freelancer.com, I crafted diverse projects, embracing growth and collaboration!
Date of experience: August 18, 2023
Freelancer support is helpful and fast in assisting with a problem.
The issue was resolved very quickly.
Thanks
Date of experience: April 15, 2019
Awesome Experience with Michelle A. Was very patient and awesomely took care of my questions.
Thank You
Date of experience: January 28, 2019
Betty is a wonderful specialist who politely and quickly helped me solve the problem. Thank you very much!
Date of experience: January 24, 2019
Allie A. Helped me with my account's concern. She/He is polite and attentive. Great work!
Date of experience: August 21, 2023
It was nice having an interview with Russell; he explained and answered my question very clear.
Date of experience: August 17, 2023
Good customer service officer. Was able to address all my concerns within the shortest time and took immediate action.
Date of experience: November 25, 2018
It was a pleasure talking with Katie. She solved and discussed everything just I needed. Thanks for the refund an all.
Date of experience: September 23, 2018
In a word, fast and correct action for safe work environment.
I will surely recommend Freelancer.com supports to my friends.
Thanks again.
Date of experience: October 26, 2020
They are very quick, positive and responsive. Thank you
Date of experience: August 17, 2023
It was great experience with Russel. He well behave person.
Date of experience: June 14, 2023
I would like to thank Judith J for her professional attitude and work. She is one of the best customer support team members in Freelancer.
Date of experience: August 25, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
