Freelancer has a rating of 4.7 stars from 18,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Date of experience: February 10, 2023
The interaction was super quick and efficient. Solved completely my problem.
Date of experience: May 7, 2023
Kelly is very professional, cleared all my doubts.
Date of experience: May 6, 2023
It was a good experience. They took care of my request very well.
GN
Date of experience: February 12, 2023
Helps me with my problem in about 5-6 minutes, and they really tries help you. Special thanks to Ella
Date of experience: December 26, 2019
Great info from Maine, any question I had was quickly answered!
Date of experience: April 14, 2023
It is very good, easy to talk, understandable, professional.
Date of experience: March 30, 2023
Good support system, understand problem, of members.
If any one get trouble freelancer help them to resolve
Products used:
Digital Services
Date of experience: January 15, 2021
I have had troubles with closing my account. Support team replied to me immediately and they closed it within 2 days.
Date of experience: August 26, 2021
Allie A is great to assist in matter of withdrawal...
Date of experience: August 23, 2023
It was amazing support for me. I am glad to use freelancer.com.
Date of experience: August 27, 2023
Nice handle by freelancer customer services.
Thank u all.
Date of experience: February 13, 2023
Indeed I found your service to be complete and on time, thank you
Date of experience: February 13, 2023
Freelancer has a very great support, excellent, answer all questions clearly, high recommended, Thanks
Date of experience: October 30, 2020
I am very excited working with freelancer.com! Many job opportunities and Excellent support! Is my favorite!
Date of experience: January 25, 2019
Every time i'm trying to contact with freelancer support. They are always available for me. The communication is really good. Thanks
Date of experience: October 15, 2018
Would like to thank Stephanie M. For her help. She provides more understanding on how freelancer's invoicing system works
Date of experience: October 4, 2018
Had issue where system showed 6 days ago projects. Support explained how notification can be modified to make it work again
Date of experience: October 4, 2018
Allen S was very polite and clear in resolving my payment related query on freelancer.com. Great experience!
Date of experience: October 30, 2020
I had some issue but they help me to solve the problem.
Date of experience: August 21, 2023
Very smooth. All my questions are answered right away. Friendly support team members. Really appreciate your service :D
Date of experience: August 27, 2021
To the point and fast! Refund request was processed quickly.
Date of experience: June 15, 2023
It was very great and nice experience. Kelly has done excellent job within few seconds. Thank you so much
Date of experience: November 1, 2021
Had a really nice experience today chatting with Ashton D, very helpful he was able to reply all my questions
Date of experience: May 4, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).