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Freelancer has a rating of 4.7 stars from 18,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Freelancer support service is very helpful and nice.
Kayla B. Did great support while I asking some questions and problems.
Date of experience: March 28, 2018
Regarding my bidding issue that i stated the support was helpful by brenda. I am satisfy with my problems sollution.
Date of experience: March 22, 2018
Really clear about security deposit. Any offsite communications and offsite payments are strictly prohibited within the site for security purposes.
Date of experience: October 3, 2020
Macall was very polite and explained about the Verified freelancer program with details. I'm very pleased with his approach. Thanks!
Date of experience: August 3, 2021
Good service, I couldn't work at the moment so they send me the money back and fast. I'm. So grateful
Date of experience: December 6, 2019
Kayla B me out a lot! She managed to tell me everything I needed to know and more! Brilliant experience.
Date of experience: July 13, 2018
Nice talk with kayla,
Provide me three months free membership as per our previous talk,
Thank you for help me.
Date of experience: July 13, 2018
Benny answered/clarified all my questions and was very patience. More than 30 minutes I was given support on my querues,
Date of experience: July 3, 2018
Macall was telling about Elite Freelancer Program. It was a pleasure to talk with him and I'm happy and satisfied.
Date of experience: February 3, 2022
Macall was able to convince me with the benefits of been verified and I am glad to get myself verified
Date of experience: February 2, 2022
Be careful. Do not do any milestomes unless you get proof of work first. That's how scammers get your money.
Date of experience: July 3, 2017
Josie G, She was excellent with Support.
No other staff's were so active and fast as Josie G.
Thanks,
Nimesh
Date of experience: July 26, 2018
Ervin C gave me perfect answer for my question. These instructions will more helpful to me in my future works.
Date of experience: October 16, 2018
Janika helps me as I mentioned the problem, the help is great. Thanks for response and solving my problem A+
Date of experience: August 29, 2018
Emeline is very helpful and always available and updated timely. Quick reply as expected.
Thank you Emeline for your help.
Date of experience: May 1, 2020
It is the first time i have an interview so helpful for me. Thank you so much for having such as wonderfull imployees.
Date of experience: December 22, 2022
I got some probleme about a milestone and Frieda help me fast.
She contacted the freelance and found a soltion within 48 hours
Date of experience: May 23, 2019
He is very faithful and gentelman
I wish you to make good work in the futre all the thanks for him +
+
Date of experience: November 1, 2018
Very very good services. I am happy. A lot of thanks...@Jude P. Thanks, man... thanks Freelancer.com Support centre.
Your best regards
Sajal Mondal
Date of experience: December 3, 2020
Jade was wonderfull! <3 Realy really responsive and she understand all me worries really well!
Thank you so much and happy New Year!
Date of experience: January 1, 2019
This is a very kind and nice support team
I like this and I will work here forever
Thank you so much
Date of experience: December 14, 2020
Great Experience to talked with Ashton D, Support team is very kind and very clear in my every concern, thanks you again.
Date of experience: June 10, 2020
I am really happy to be part of Huge platform where you have chance to get New Projects, get to know awesome community & launch your business
Date of experience: August 4, 2017
After using freelancer.com my business skyrocketed!
Keep up the excellent work. Freelancer.com is awesome!
Date of experience: August 3, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
