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Freelancer has a rating of 4.7 stars from 18,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Verified team was very cooperative and helped me in provisioning the " VERIFIED BY FREELANCER" badge very smoothly. Thanks to team and specially Chelsea *******@ChelseaVerified
Date of experience: March 15, 2022
Customers support is very good.he is frndly and helpful... he is trying to solve my problem... may be it works... thnk you
Date of experience: August 6, 2017
I got all the answers to the question
Many thanks
Everything works perfectly
Kimberly is very polite and answered all questions
Date of experience: February 26, 2018
It was really helpful thanks alot Noelle
I really appreciate your help and it didnt take time to figure out the problem
Date of experience: March 2, 2020
It was Pleasure's to talk with Machel, He is so nice and hopefully while telling me the Product detail and what that tag give me benefit.
Date of experience: September 25, 2021
His attention was fast and efficient managed to solve all my doubts of a quick and efficient manerá. All in order
Date of experience: August 3, 2017
Kayla B. Was very patient and understanding, Communication was fluent that I was able to understand what was needed for verification.
Date of experience: August 17, 2017
I have experieced a really great job here in freelancer, easy, well done. Looking forward to have a more projects here.
Date of experience: August 10, 2017
I made a mistake on giving a job, customer represetative put customer satisfaction in front, and gave clear instruction and answers
Date of experience: March 31, 2021
Kayla B She was helpful and answered my questions. I haven't tried her solutions yet but I believe she was sincere
Date of experience: October 15, 2018
I am very satisfied with the counselor who dealt with my problem by resolving my erroneous auction.
Thank you very much
Date of experience: September 17, 2018
After a bad experience with a poor freelancer, the company quickly arranged a refund and settled the matter. Excellent service represenative!
Date of experience: June 28, 2020
She politely helped me with my questions. Thanks for that! Very appreciated!
She helped m with some issues aboutb freelancer policies.
Date of experience: October 30, 2017
I am very happy for his help. Thanks for him and enter freelancer team. Rhian C. Are Helpfully and very active.
Date of experience: August 28, 2019
My query was regarding preferred freelancer program. I wanted to updated my skills there. It was helpful to me. Thanks Kayla.
Date of experience: December 17, 2018
Great Service! I did not know about the verified freelancer process, Macall introduced and explained the process and benefits very well.
Date of experience: November 10, 2021
Kayla B. Listened and understood my concern and so quickly she explained everything and resolved the problem. I am so happy!
Date of experience: January 24, 2018
Service is very good, but the system is confusing. Kayla B. Was the support that helped me and she was great.
Date of experience: February 12, 2018
It was great to have a chat with Macall, the conversation was very useful.
Thanks, Macall for the Time and Patience.
Date of experience: July 22, 2021
I have problem abour membership, and they refund for me as courtesy. Thank Jennifer M for help me process my problem
Date of experience: June 10, 2019
Katie R. Explained my clearly all my dubts. She is great. Thank you for the support
She is timely and polite
Date of experience: March 2, 2018
Japhet was very polite and obedient while talking. He understood the case easily and provided the best solution. Thanks to japhet
Date of experience: August 16, 2020
I really loved the way the Kayla B assisted me in my queries. She solved all my queries with utmost patience.
Date of experience: April 10, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
