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Freelancer has a rating of 4.7 stars from 18,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I appriciate it the whole energy that they spend to help me to go easier to the process. Guys are great.
Date of experience: December 13, 2020
It was helpful and Kayla B. Was really very professional and amazing.
Thank you for helping me and solve my issue.
Date of experience: January 6, 2019
Chelsea has a friendly personality and she is easy to talk to. Very punctual and professional. It was a great experince.
Date of experience: February 4, 2022
Macall is an awesome person to communicate, who is ready to help you with lots of helpful information with care :)
Date of experience: October 28, 2021
The interview was nicely conducted with all genuine quetions. The guidance and support was quick and nice. I Really Appreciate it.
Date of experience: September 14, 2022
It was great to connect with Chelsea and discuss Freelancer and it's advantages. She was very knowledgable and asked good questions.
Date of experience: February 28, 2022
I was satisfied with the response I was given by Michelle A. For days I had a problem with Identity verification.
Date of experience: October 20, 2019
Kayla B. From Freelancer was very helpful and polite, and helped me solve my problem. She guided my through the process and sent me a helpful link.
Date of experience: December 19, 2018
I had a live chat with Kayla B. I would like to say that we had a perfect communication and I got a professional service from her.
Date of experience: November 16, 2017
My problem is payment verify is one time process or not? In this i confuesd, so i chat now to freelancer and that my problem is solved.
Date of experience: November 21, 2017
I had a very series issue with my account and i contact with support agent Katie R. And she helped me alot, Thank you Katie R. :)
Date of experience: January 31, 2018
I had a problem in copyright and wasn't sure about it and I was lucky that I got Janine P. She was absolutely brilliant and really kind!
Date of experience: March 6, 2020
The additional bids were not added, thanks to the representative Kayla B, the Issue got resolved in no time.
5 Stars to Kayla B.
Keep it up...
Date of experience: April 24, 2018
Kayla B. Helped me with my simple problem. She was considerate, and all information she gave was direct and clear. Thank you for your time, Kayla B.!
Date of experience: July 30, 2018
Cristel is helpful to help my client and me to cancel a project as the client's fabricator is able to assist to rebuild the part for him.
Date of experience: November 26, 2021
Let me encourage you today: youre not only on the right track. You set the course for the rest of us. I appreciate you.
Date of experience: August 8, 2017
Kayla gives the perfect assistance on my queries. She is really helpful and gives the proper guidance.
Date of experience: August 1, 2017
The call was pleasant and I enjoyed it. I have got the info that I need to proceed with my work. Everything was usefull.
Date of experience: April 6, 2022
Adeline is very kind freelancer stuff team member.
He helped me about my project complete issue and he is very kind.
Highly recommend him!
Date of experience: December 10, 2018
HORRIBLE! I have not seen one professional job posted in my industry, just wannabes and hacks. I asked to delete my account and they won't!
Date of experience: January 7, 2014
Janika helped me tremendously in our chat session. Janika assisted me closely and solved my concern quickly.
Date of experience: September 2, 2019
Great support from Rhian C. As freelancer.com support representative. Nice to talk and great help. Thanks again.
Date of experience: November 24, 2017
Great support and communication. Kayla B. Was very helpful and resolved the issue very quickly.
Thank you.
Date of experience: January 11, 2018
It was magnificent, very straight forward and had results instantly. To be a costumer service via chat was very quick and agent very nice.
Date of experience: May 29, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello Mike, Marcus of Freelancer.com here. Thank you for trying out our site and we greatly appreciate your feedback with regard to your experience. Please send me an email to marcusc@freelancer.com with your username so I can check what has happened to your account closure request. It would also be a great help if you can include the ticket IDs you have gotten from our Support Team. Thank you and I hope to hear from you soon.