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Freelancer has a rating of 4.7 stars from 18,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I had an issue and the support team was pretty fast. The asistant was a very nice and patient person.
Date of experience: April 16, 2021
Wonderful support by the Kayla B. Very helpful and resourceful. Provided with full support and links. Responded quickly and professionally.
Date of experience: January 10, 2018
Kayla was more than helpful and pleasant with me and my problem. Questions are answered, problem was solved. Highly satisfied
Date of experience: March 13, 2018
This is rating for Emeline L. From support desk. Thank you for helping me out Emeline L. Kind and Helpful.
Date of experience: August 11, 2020
Rox's service was excellent. Apart from being professional, Rox's service was prompt, satisfactory, and most of all helpful. Highly recommended.
Date of experience: July 14, 2022
He is really a best guy in freelancer company... really really great person. He slove my problem within 1 mint.
Date of experience: May 16, 2018
I asked to help me with a scameer employer, and He understood the problem very good, and he helped me
Date of experience: March 17, 2019
It was great review. Chelsea has fluent, easily understandable English and very soft voice. She was very friendly and symphatetic
Date of experience: July 21, 2022
Freelancer is customer friendly and the suuport executive name Mason is very supportive and he solved my Problem very smartly.
Date of experience: March 19, 2019
Freida was really helpful in solving my issue! She was really patient to listen to me and helped me right away. Thanks so much again Freida!
Date of experience: March 25, 2019
No project win after trying so hard. I have 10years of experience still can't win a single project. Terrible experience
Date of experience: March 10, 2021
She was very cooperative and handled my queries patiently and solved my problems. Very good job done by Kayla B.
Date of experience: July 30, 2018
My support staff was Rhian. C and she was super helpful. Her reply was concise and straight to the point
Date of experience: July 5, 2019
I had an issue with the fee of a project cancelled, she solved my issue in a few minutes. I received back the fee as courtecy.
Date of experience: August 10, 2018
Macall was able to explain the benefits I stand to gain from the verified badge. So, I was convinced after making my research. So I keyed into it.
Date of experience: June 16, 2021
" I get great support from kayla given information is very helpful for me I am very happy for a give feedback. "
Date of experience: August 1, 2017
I had overlooked information in the Transaction History pages and CSR helped me to clarify things. Thank you!
Date of experience: August 29, 2017
I am satisfied to chat with Josie G. He is more helpful and help me on Hourly Project Payment issue.
Date of experience: November 6, 2018
Kayla is more spectacular and love her response Very helpful. Kayla helped. She did what she I requested and gave me fast response.
Date of experience: December 16, 2018
I had an issue with transactions, but when I contacted freelancer.com, I had a talk with Janella L, the experience has been amazing.
Date of experience: September 16, 2019
Thanks you soo much Claudia for assist me and helping me for refunding my money back, thanks alot for your help. Really appreciated.
Date of experience: January 10, 2018
Helped me quickly didnt need to answer heaps of questions. Got to the root f the problem and advised me how to continue
Date of experience: July 20, 2021
She is given me awesome solution. Kyla B the name of Helper from freelancer team. She has given me response of my issue.
Date of experience: March 14, 2018
Eula was great. He was clear and helpful. He helped me in a few minutes, and we fixed the problem in no time.
Date of experience: June 21, 2019
I am Md Anwar Hossain. I had a problem get to payment, but he/she solved it very quickly. Now I am very happy.
Date of experience: April 16, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
