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Freelancer has a rating of 4.7 stars from 18,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I have some problem but Kayla B one of the helping supporter help me.
Best helping service. Great help.
Thanks Kayla B.
Date of experience: December 14, 2017
The supporter, Antoinette, is very good. His help is very clear and helpful for me. I'm very satisfied with the Suppor Team.
Date of experience: January 11, 2018
Got a great support from freelancer support team member(Kayla B)... queries got resolved within in a minute. Thank you for your support.
Date of experience: January 10, 2018
He is really helpful.
I asked to downgrade my membership plan.
He said that he will forward my request to relavent team.
Date of experience: December 4, 2020
Thank a lot, Mr. Adeline, you were a very patient and helpful person for my questions, really thank you.
Date of experience: September 18, 2019
The agent Kayla was very kind to respond and check the issue.
Thanks again to Kayla and Freelancer support team as well.
It was very helpful today.
Date of experience: December 23, 2018
Macall introduced me the program so well. Thanks for your effort Macall and I will think about the program.
Date of experience: November 15, 2021
Thanks to Emeline, my issue got resolved. Once I got the issue ran to chat to resolve it. Didn't take long tho.
Date of experience: December 4, 2019
Very Excellent Costumer service. I Satisfied their Service. I Earn lost of Experience on freelancer. Thankyou Freelancer support Tram.
Date of experience: December 5, 2019
I was in a panic as I was scammed and Cyril helped me right away and understood my issue. I got my refund back and a happy freelancer again
Date of experience: September 3, 2018
I got very quick and quilty service. Wonderful C/S service, I would like to learn the way of service that I received.
Date of experience: July 28, 2019
I love the way he gave all the details to me. He was paitent and have the enough knowledge to answer all my query.
Date of experience: November 19, 2018
Rhian C. Was very helpful. Rhian C. Clarified everything and gave me a very good guide. Very kind and respectful. Thanks for the services.
Date of experience: August 28, 2019
It was fast, polite, and was really happy with Kayla B. And it was the best customer care I've gotten in a long time
Date of experience: September 8, 2018
A helpful and pleasant agent who helped me in an efficient and fast way.
The agent looked like an expierenced person who gave me fast answers.
Date of experience: November 6, 2018
Very experience and very helpful person.He gave me instructions and advice about freelencer. Thank you
Date of experience: June 29, 2018
Kayla B was a great help and was able to resolve my issue. Thank you for taking the time to talk to me and help resolve.
Date of experience: July 23, 2018
Great experience. Thank you for refund. Emeline is great. It was my first experience and its really great
Date of experience: May 23, 2020
He is good in helping and guidence, his communication is strong and was satisfying, and he guide me the right way.
Date of experience: December 4, 2018
Thanks Kayla B. For the great support, as usual, a great support experience by freelancer.com live support team.
Date of experience: August 6, 2017
I have a good reception from her really.
Wish every could have this experince.
Really I have nothing to say now.
Date of experience: August 2, 2017
She is very attractive, can find a solution quickly, and she is very helpful. I really recommned her.
Date of experience: November 4, 2018
Thank you very much Kayla B. For helping me! So kind!
Kayla B. Helped me with a confusion of a milestone.
Date of experience: November 8, 2017
Jessica B. Helps me! She very fast and helpful! My english not so good, but she understend me and my problem.
Date of experience: May 13, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
