Freelancer has a rating of 4.7 stars from 18,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Very prompt response and very helpful in solving the issue, was able to assist and troubleshoot the problem
Date of experience: February 7, 2018
The information provided by the support member was good. Kayla. B has given the complete and appropriate information.
Date of experience: February 26, 2018
She was giving me the answers i was looking for, without desperating for my insecurities, I appreciate that!
Date of experience: July 14, 2022
It's my pleasure to do chat with Kayla B. And get solved my queries. I hope i get solve my queries in future in better way always
Date of experience: March 6, 2018
This site is full of scammers, here a video of one of them https://www.youtube.com/watch?v=xiYrbTt_zoc. Don't trust this website
Date of experience: July 28, 2016
Katie helped me sort out the wierdest ever problem encountered. Thanks for the support Katie. All the best
Date of experience: July 12, 2018
Eula she help me very much to about my withdrawal fund. It was nice discussion to get help about my money.
Date of experience: July 8, 2019
Kayla customer service of freelancer helped me very fast. Freelancer has very quick and fast customer support. Recommend it to all
Date of experience: July 17, 2018
Josie G is soo briliant. Thanks josie,,, Se is a nice assistant incase problem is no more,,, He solved my problem.
Date of experience: November 5, 2018
I get full assist from him.
I am thanks for him.
Thanks again.
Why need 100 characters? Aaaaaaaaaaaaaaaaa
Date of experience: October 15, 2018
He really helped me, i was in a total loss, i asked him for everything i didnt knew in freelancers but he was really helpful
Date of experience: September 26, 2018
Japhet was very friendly and he was on point helping me solve the issue I had. He went the extra mile and the issue was resolved satisfactorily.
Date of experience: January 10, 2020
Thiss site is set up to trick people and to scam them. It's total disgrace. Everything set up by it is to scam your money.
Date of experience: December 29, 2016
Thank you very much to assist me. Eula R. Is very helpful and I have satisfied with her assist. Regards to Eula R.
Date of experience: September 8, 2019
Kayla B. Been very nice and resolved my issue faster. Thanks Kayla B. I had a great time waiting you resolved my issue.
Date of experience: December 5, 2017
Rhian C. Solved my issues in a very useful and comprehensive manner. Rhian is very nice and has very good customer support manner.
Date of experience: August 28, 2019
Once again, great tech support from Kayla! The response was quick and all the info i requested and the support was given instantly.
Date of experience: February 27, 2018
I had a problem with a chat, I had sent sensible information in a chat by mistake and Jalika helped me to delete it on time.
Thanks a lot Jalika!
Date of experience: November 26, 2019
I've very helpfull talked with Barry N
I managed to speak to Barry N very quickly and Barry N answered my questions immediately and clearly so was very helpful.
Date of experience: April 9, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).