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Freelancer has a rating of 4.7 stars from 18,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Betty T. Was an excellent lady. She helped me. I love her. I will meet her one day. She was like an increadible and helping hand. I like her.
Date of experience: January 10, 2019
Kayla B. Was my agent and understood my problem at once. The issue was resolved immediately. The process was very quick and swift.
Date of experience: July 27, 2018
Kayla B was very helpful and the provided feedback is very great and helpful i was about to get into a trap and then i was rescued
Date of experience: December 2, 2018
I find freelancer team very co operative... I have a great experience from them I wish I am a part of this team... thanku freelancer
Date of experience: September 2, 2021
Josie answered everything i asked and was accurate and fast with her responce. Was a pleasure to work with her.
Date of experience: August 14, 2017
My amount was deducted from my account and I asked the support from the freelancer team and helped me for the same and recieved the refund.
Date of experience: June 23, 2021
I contacted Kyla and she does all that I need, she is really great and gives all that you need in a very kind way.
Date of experience: November 4, 2018
Very very very helpful and easy to follow there instructions, great cusomer support thank you very much freelancer support team...
Date of experience: October 3, 2017
Maine helped me in my concern of the issue. She exclated my TDS issue to the team and helped me a lot.
Date of experience: October 19, 2022
Kayla B is a great assistant and she guides me in a proper way and she is very humble. It was a very nice chat.
Thanks
Kayla B.
Date of experience: January 9, 2018
The agent Rhian C., very objective agent, solved the problem quickly and bluntly, also very understanding and patient! Im glad!
Date of experience: September 14, 2019
A very professional and very helpfull, it made the whole process simple and easy, and the problem was solved smoothly
Date of experience: January 22, 2018
I would like to thank Eula so much for help. Thank you
Nice work, really help me in the time, get me in the true way
Date of experience: February 25, 2019
Emeline L. Helped me and guided to solve my problem. Responded fast and was kind enough to understand my problem
Date of experience: September 21, 2019
Thanks for such a nice support, i found the solution which i was finding. Once again thanx for the support.
Date of experience: May 9, 2018
Named Frieda his help is very smart. Very easily understand what i want... it is very smart also understand mentaliy of client.
Date of experience: June 29, 2018
Freida was very helpful and went above and beyond what I was expecting. I am very appreciative of the service I received
Date of experience: August 1, 2018
Marcall help me lot for preferred freelancer profile and describe each and everything well. Thanks for help
Date of experience: August 7, 2019
Wonderful support from Jucinta. Very patient in assisting in my situation. Very impressed with Freelancers customer support.
Date of experience: July 27, 2020
Exellent assistance, and very prompt response and a pleasure to deal with. Very happy with the service!
Date of experience: November 22, 2017
Macall was kind and patient to my questions. He understood and answered my queries politely and patiently.
Date of experience: November 12, 2021
I appreciate his assistance. He is responding very first. Again he is very very helpful.
I don't forget his help. Thank you very much Macall C.!
Date of experience: July 23, 2021
Freelancer staff is a very professional and thery listen my issues carefully. There staff is very helpful.
Date of experience: December 19, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
