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Freelancer has a rating of 4.7 stars from 18,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Ramir, aka Russell V, was a great communicator. She was very knowledgeable. She asked great questions. She was delightful to talk to.
Date of experience: November 3, 2021
Very goodfully guide and explaining very well. Thank you so much. You are great explaining to me. Thank you.
Date of experience: October 19, 2019
I was given all the information I needed. I was assured that everything was fine and I shouldn't be worried.
Date of experience: September 27, 2018
It was satisfying support and cooperation from freelancer support team agent. Kendra.
Really happy to seek support from freelancer support team
Date of experience: August 16, 2017
Had been patient and really helped me. The Support hear me and was patient and had been awsome during the conversation.
Date of experience: April 30, 2019
Thanks for all the support and help. Nice platform for all the creatives and good customer service effort.
Date of experience: October 9, 2018
It was osam experience, very nice and helpful it was.
Five star feedback. Very nice work, all were helpful.
Date of experience: November 12, 2018
I like the Freelancer livechat service.
I want all livechat would work like Freelancer livechat.
Thank you very much.
Date of experience: April 11, 2018
Kimberly was awesome. Great service and fantastic attitude. Very helpful indeed. Thanbks Kimberly was awesome.
Date of experience: June 3, 2018
They are profissional and direct and nice in speech.
They are direct to the point:-)
Thanks a lot Erwin Thanks a lot support guys.
Date of experience: December 15, 2017
Thanks a lot nice workthanks a lot nice workthanks a lot nice workthanks a lot nice workthanks a lot nice work
Date of experience: August 4, 2017
Excellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent service
Date of experience: August 1, 2017
Great experience great experience great experiencegreat experience great experience great experiencegreat experiencegreat experience
Date of experience: May 25, 2019
Just I want to mention that its very usefull to communicate with Macall C.He/She can help and give you all information you need. Thanks Macall C.
Date of experience: July 26, 2021
Very good to work with that platform there very supportive Here also process are good I have 150+ client Happy
Tip for consumers:
I think they very helpful
Products used:
prodcut
Date of experience: July 9, 2020
Great atention, she explain everithing I needed to know with great mood and patience. Congratulations
Date of experience: June 5, 2018
Love this app and the chat support that the staff provides if ever needed. Great app will recommend to ANYONE.
Date of experience: June 3, 2018
Excellent User Support, good to see actions were taken against the Freelancer who violated the rules of code of conduct.
Date of experience: July 4, 2019
Good experience good experience good experience good experience good experience good experiencegood experience good experience
Date of experience: August 5, 2018
Everyting is amazing
Everyting is amazing
Everyting is amazing
Everyting is amazing
Everyting is amazing
Everyting is amazing
Everyting is amazing
Everyting is amazing
Everyting is amazing
Date of experience: October 15, 2021
Good as always except on UNFAIR payment terms, few terms still needs drastic change in Freelancer.com payment services to freelancers.
Date of experience: August 22, 2021
I have submitted a ticket regarding a payment issue, and Barry N provide me with fast support, I appreciate it.
Date of experience: August 13, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
