Freelancer

Thanks you for having me for your review and hope this would benefits of both of our businesses, out of my experience I wish if we make like the following arrangements (I'm not interfering in the policies I'm just suggesting some of effective let's call it style or procedure to stop fraud people, such as holding the hiring for the freelancer till checked by the support team what I mean here not to wait till the freelancer to report, once the client hires any freelancer, his approval to be holds till checked the docs and or the directions to the freelancer which will stop the try (like what happens with me I almost scammed twice) but when stopped I will b protected not wasted my time reviewing especially like my case so new to the plateform) I know I should read the instructions and tips and tricks and tips on the plateform but also this will keep me safe as new user and would make me feel safe ans encourages more to stick to freelancer plateform. This is just a suggestion you may take it into consideration or not but it's will be a great move for the new users, I know my experience handled very professionally by Judith J, which I appreciate so much abs her bearing with me you should hire more of Judith J, out of an experience as a freelancer, try to communicate with the clients through the platform not outside this way you'll be safe
Thanks freelancer platform for everything

Thanks
Murad Naser

So helpfull and give meshort and good advices. I like to help me more. Every time that i have a problem.

Great experience and really coprative team. I am asking for help related plus membership plan and they can help me alot.

He is such a great assitant. Fast and gorgeous! He deserves 5 stars bc He filede the problem about 2 mins.

Bailey helped me refund the amount that i wasn't using as i didnt use the membership due to too much work

Eula R. Is nice person and very responsive and he answered my quires. Really appreciated his help, very recommended to others.

Instand comunication and 10minutes to solve the conflict, I'm very happy with this.

Didnt know about this channel, would recommend it.

I'm still using freelancer but very very stand-offish. As a somebody with cancer who loves what he has dedicated his life to which is anything programming. I wrote 2 coding tutorials and replied 3 times as the project stated. The employer talked the whole time up till the last reply the project requested. Then he simply disappeared. He has awesome review 5 stars and i filed dispute 3 years ago. Never heard anything. I sent invoices and messages. Nothing. I mean it's only $50 but it was my first project ever on freelancer. So i stopped using it for a few years just recently got bored and decided to give it another go. I'm going to wait and see how this progresses. The 2 clients 1 of which i am currently working with seem ok. But the one i have which was a 2 hour job which i completed and delivered the application. Tested it and has requested some improvements not in the description of the project. I'll update this review since the employer said about 7am or 8am my time he will get back to me. Still kind of stand offish on top of the fact my first withdraw should have been completed 3 years ago and these reviews kind of made me scared to continue using the site. I wasn't really upset about the $50 but not I am as it seems to be a regular occurrence on this site from these reviews and now i have $155 maybe going to be stuck there for 15 or way more days. Depending on how this goes will make or break me doing business with freelancer anymore. I mean i do freelance work around my area but I wanted to branch out since work is slowing down because not too many ppl in rural pittsburgh need software programming. And i have skills that i do in my freetime just to do. So i figured why not make some extra cash. In short I hope when I return and update this review it is positive and not following suite with the rest of these review.

Kayla B. Was helpful. Good chat support. Quick, direct and accurate. Thumbs up. Good thing it wasn't an automated chat response.

She gave me all infromation I wanted. Josie answered too fast and answered on my 2 question fully.

Thnaks to Josie.

Josie G helped me to solve my issue related to membership cancelation and refund. It is plessure to work with you.

Bailey was very helpfull he is amazing thank you for your support that you privded and your help resolving my problems

I had a real dillema going on and Kayla B was able to resolve my issue and concerns, I am very happy with your service here.

Andrew is a really great support employee

This is the second time he helps me
He's a great guy and very understanding
Thank you

Update: To anyone who is having issues with freelancer.com, you can report them. If you google "Department of Trade and Industry Phillipines" and click on "Contact Us" it comes up with a list of emails for various *******@dti.gov.au is the Consumer Protection Group email. I highly recommend that everyone emails their sitejabber.com reviews to these guys, so we can get freelancer.com closed down!

Now here is my review:
I was grossly misinformed by freelancer support staff 3 times, which led me to pay $161 for a design that I didn't authorise. I told customer support staff that I would file a claim with paypal to get my money back, and they said "we don't advise doing this because it will cause an account issue". I filed a claim anyway, because that is coersion! And now feelancer are saying that my account is in a NEGATIVE balance of $161, and they have not paid any money to paypal. I am waiting for paypal to resolve this issue. I recommend steering clear of this site, it is very very dodgy.

Update: They have responded saying: Hi, Emma. Your account shows that you are currently having issues with regard to the deposits that you made. We strongly recommend you to do two things for this issue to be resolved: 1) Kindly refer to the Verification Center for further updates and/or instructions from our Support; 2) To coordinate with PayPal with regard to the deposit/s. We would like to assure you that we will assist you with your concern until your account issue is resolved. Thank you for your cooperation. Take care.

Firstly, their verification centre rejected my verification and CONTINUES to hold onto my money. I have sent so so many emails that have not been responded to - this is the first response via this website. Of course they will try to save face, but read all the other HUNDREDS of reviews on sitejabber.com for other people who have been scammed. It is beyond a joke. Let's all join together and get this site CLOSED DOWN once and for all!

Got a detailed answer on my question about how to change a Security Phone Number. Very grateful to Kayla B.

First my account was disabled,
I can't login because freelancer thinks I did not use a valid ID(I send my valid drivers licensed), I only ask to changed my username from XXX to YYY for the reason the name I used when still my wife was is living, so I would like to change username(fancy reason for good name), but freelancer banned me, its better I did not ask to changed my username. But someone from freelancer as a good member of Board of Directors(I think) I meet, he helped me restore my account after explaining to him in Facebook.

2nd > my account was hold, I can no longer bid projects because my previous client who pays me uses a fake credit card that worth $288(I think), and was charged to my account, freelancer says I have to pay it to restore back my account that has 15 good reviews(I think), and because I have nothing to turn around for work so I have to make another account, now I'm back to zero(0to2) reviews, it's hard to meet some clients if you have no good feedback.

And also:
They deduct amount percentage of work even the client or employer did not released milestone for payment, so instead your looking for money from their help, they're the one who grab you down.

Exchange rate is very heavy, I paid(was deducted) $48 from INR to USD.

Freelancer is disappointing! I can call it a scammer also.
Freelancer is a helper but a thief also, corruptionist online job.

I signed up for a free trial and started free membership plan, However I got charged a fee but Freelancer is very kind and refunded the amount.

I am a full stack website and mobile app development, I have 6+ years of experience in this fields.
I have skillset such as PHP, Html, CSS, JavaScript, jQuery, MySQL, WordPress, CodeIgniter, Laravel and Bootstrap for website design, and I have skills such as Java, Kotlin, Swift, Objective-C, C#, Dart, Flutter, Android Studio and X-Code for mobile app development.
I am freelancing in this site with above skills. I like to work in this with my knowledge and experience.
I will do my best on this site.

Thanks.

Hi
They were good and answered me asap and i glad that freelancer have best supported team
Best Regards

I appreciate the support I got from Betty,
Helps me to reactive the review again after its expired already..

Macall was very enthusiastic to introduce every detail about the service: Perfect Profile service
Iam happy with that

Hi every one, i just want to inform you all the freelancer on the freelancer.com. My user name was enamulraju and freelancer.com has been closed my account with 575$ and some $AUD. I contact with them why they closed my account and then then inform me that my account has been closed do to many payment was reversed from my account which i was got from my employers. How sad it is. How ever they will protect me from the fake payment to keep me safe on the site. But what they did. They closed my ID. Wow. Grate! Marcus was contact me on my other feedback on this site and i was keep asking to active my account which i was build on the last 3 years, i did very hard work to build my ID. My earning rate was 7.1. With 250 feedback. Im not sure why they closed my ID. They have reversed 6000$+ from many work which i was done perfectly. Last time the reversed 1900$ for a work for which i have spend 1400$. But the reversed all the money. Wow how grate they are. This is just a full of bull $#*!. I will not leave this site. I will post many feedback on this site. If they dont return my ID also will do some blogs against freelancer.com. They are just thinking that now in a day freelancer.com is most popular outsourcing site. But they are all scam. But if they are doing like this then im sure they will lost the faith of freelance and also the employers on the site. I hope marcus will replay on this but please dont replay if you are not able to return my ID. This is not really good that you closed my id for nothing. And if you have a solution then tell me. So be careful all the freelancer on the freelancer.com and the employers too.