Freelancer has a rating of 4.7 stars from 18,485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Katie R was a great help in solving my issue.
She was polite and professional. Thank you.
Date of experience: October 25, 2018
Very good
Very helpful
I sent lots of email for every step, but they help me kindly
Date of experience: March 18, 2022
You are a great listener. Understands the point. Thank you so much Jam. P for your assistance.
Date of experience: December 28, 2021
The agent is very kind, and give me through the whole process of becoming a Corporate account.
Date of experience: June 20, 2022
He is very professional and an honest person like the other members are available in the support.
Date of experience: January 9, 2020
I'm impress with how the verifier actually listen and give extra tips on the needs I mentioned.
Date of experience: April 5, 2022
Jam was quick in assisting me with my query, and accurate in solving the needed update. Thanks!
Date of experience: December 31, 2021
Chelsea has done great. She helped me because I was in a hurry, I really appreciate it.
Date of experience: June 23, 2022
It was a pleasure being assisted by Gabriella. She got through the problem and solved it easily
Date of experience: January 2, 2022
Ashton D helped report a scammer and gave me advice on what to do from now on.
Date of experience: July 30, 2020
He gave me all the required information that I need to know about the preferred freelancer program.
Date of experience: October 18, 2021
I got all the relevant solutions of my problems. I am very much happy with this chat.
Date of experience: June 27, 2022
Very fast and accurate responding. The guidance was so clear as i could tackle the problem easily.
Date of experience: June 30, 2021
Support helped me to understand and give advice on how to avoid this situation again. Thank you
Date of experience: October 30, 2019
It was a good experience to talk to Jessica B. And she is helping with my problem.
Date of experience: October 29, 2019
The staff helped me a lot. Their language is very easy to understand. Many thanks to Freelancer.com
Date of experience: February 8, 2020
I had issues with my account and payment, they resolved it speedily and I'm happy about this
Date of experience: March 22, 2021
Was very helpful, explained why I received an email a d what I could do about it.
Date of experience: December 29, 2022
It was good and easy, Chelsea is incredible throughout out the process and I highly recommend her
Date of experience: July 3, 2022
The person who helped me was so good at things and fast and east withdrawal my deposits
Date of experience: July 12, 2021
Jethro cleared my all queries and even gave me a discount on the product too. Thanks Jethro
Date of experience: September 15, 2022
So far everything on a professional level, as one would expect from the best in the branche!
Date of experience: September 15, 2021
Hello sir, It was great to have a meeting with freelancer. Its motivated me to move further.
Date of experience: September 27, 2022
I have some issue during my project but I get best support services great people very helpful
Date of experience: December 6, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).