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Freelancer has a rating of 4.7 stars from 18,485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I was assisted by Harriet A. Explained well, was friendly and helped me out with my matter.
Date of experience: July 14, 2022
I have an issue and a freelancer's support did response to my concern with a good approach.
Date of experience: April 9, 2021
It was great to have the problem solved. Fast and efficient. Should have option for live chat.
Date of experience: July 31, 2021
Very reactive service. Go on this way! It is very important for us to have problem resolved.
Date of experience: August 30, 2022
The person gave very fast answers and resolved my problem in no time. Thank you very much!
Date of experience: April 10, 2021
Great experience with Chelsea V. she is very experience and expert. She's guided me for my profile.
Date of experience: March 14, 2022
He solved my problem in a short time, and he provided me with lots of useful information
Date of experience: December 21, 2020
Hello how are you Josie G. Was very helpful good and helpful thanks a lot for information...!
Date of experience: June 29, 2018
I needed help with my funds withdrawal and she helped me urgently to get my finds withdrawn...
Date of experience: October 8, 2018
Fast and Quality support. Sabrina did very well and supportive in all the things which i needed.
Date of experience: March 23, 2021
The response was fast, I am waiting for the refund to be done from my bank side
Date of experience: November 25, 2022
We were able to iron out our differences, which gave to me a better experience with Freelancer!
Date of experience: October 14, 2021
The customer service is top notch, and as a client, I feel very secure on the platform
Date of experience: October 14, 2021
They took a bit to answer, but the freelancer team helped me in the way I hoped.
Date of experience: February 10, 2022
I had a good experience with Jo V. He helped me in a fast and efficient way.
Date of experience: September 7, 2022
It was really good experience, and Josie G. Was so quick in resolving the issue for me
Date of experience: March 10, 2021
Chelsea did a great job in making me understand the verified program. Thank you so much, Chelsea
Date of experience: August 18, 2021
Nice, cordial and quick meeting. I was asked simple questions and within 10 min. Got my badge.
Date of experience: April 11, 2022
I got my solution on day. Really i like the way your team providing this fast service
Date of experience: August 8, 2022
Maine M. Is very helpful. Replied me immediately and guided me about scam which I doubt it.
Date of experience: September 22, 2022
My query was related to funds withdrawal and support team very well explained the matter to me.
Date of experience: August 25, 2021
Very helpful and patient solving my problems, I will recommend to my friend, freelance is the best
Date of experience: June 6, 2021
Josie was quick to respond and clearly explained to me regarding the concern I brought her up.
Date of experience: March 2, 2021
I really appreciate that, thank you so much
The team member of freelance Chelsea was so good
Date of experience: February 20, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
