Freelancer has a rating of 4.7 stars from 18,484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Very helpful answer. İ hope the money will be in my account in 3-5 business days
Date of experience: June 28, 2021
I was able to resolve the problem within a short time. I am really thankful
Date of experience: October 22, 2019
Freelancer is the best platform to find jobs and to get our projects done easily.
Date of experience: May 15, 2022
Ashton D. Is very helpful and very quick. He really helped me solving my problems.
Date of experience: July 25, 2020
It was very speed response to my problem and it has been solved right away
Date of experience: July 1, 2021
Byron assisted me to fix my issue without needing to chat again or follow up
Date of experience: October 2, 2022
I contacted customer support and Harriet A responded and got my issue solved very quickly
Date of experience: September 29, 2022
Nice interviewer, she was very kind and soft spoken, thanks for your support and help.
Date of experience: September 12, 2022
Agent was quick and fixed my issue, did everything to provide me a quick resolution
Date of experience: September 1, 2022
He is great from team he solved my problems as well thank you so much
Date of experience: November 9, 2021
I would like to show my gratitude to the support and follow up with freelancers
Date of experience: April 18, 2022
Orion A. Was very helpful for the issue I had.
Very nice service support :)
Date of experience: July 6, 2021
Very helpful and quick resolution of my issue through the live chat on the website.
Date of experience: March 3, 2021
I was lack of some information. Jam make me understand everything. Very helpful.
Thanks Jam
Date of experience: December 4, 2021
It is nice to speak with Chelsea. She is a humble, supportive, and good communicator.
Date of experience: May 19, 2022
The support answer very fast, the problem was in credit card, Thanks for your help
Date of experience: October 1, 2021
Really you provided the best service. But i will happy when my problem will fix
Date of experience: September 2, 2022
I'm very happy for resolving problems by the team which I facing. Thanks team freelancer
Date of experience: December 4, 2022
I received excellent and prompt service and help from freelancer.com staff Avery V. Thank you!
Date of experience: May 13, 2021
Fast and to the point. I liked how quick it was to get a resolution
Date of experience: December 8, 2022
The staff member helped me join the verified programme in a concise pleasant friendly interview
Date of experience: April 5, 2022
Professional and helpful staff, They offer great help and the platform is full of opportunities
Date of experience: March 15, 2022
It was very easy and helped me to solve my problem. To the point. Thanks.
Date of experience: July 15, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).