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Freelancer has a rating of 4.7 stars from 18,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
It was very helpful to talk to Lauren. She guided me well with proper information.
Date of experience: April 19, 2021
(Nicholl O) He was good enough. I am so happy. Because. He solved me quickly.
Date of experience: October 29, 2021
This team has been very kind and helpful to me, and I really appreciate it.
Date of experience: October 7, 2022
Got a early scheduled call. Done effortlessly. Overall process was smooth done in minimum time.
Date of experience: September 6, 2022
By asking for a refund from my deposit, had a very fast and good experience
Date of experience: August 27, 2020
It was a very good experience with support agent. I really like communication and support.
Date of experience: April 21, 2021
Ashton D helped me a lot on freelancer.com. Many thanks.
It was a good experience.
Date of experience: May 4, 2020
Kelvin helped me to resolve my problem and he was very professional, thank you Kelvin!
Date of experience: August 31, 2021
I really liked the interview, I was attended by a pleasant and very helpful person.
Date of experience: December 6, 2022
I am highly impressed with the quality support provided and the problem is resolved quickly
Date of experience: February 20, 2022
It was a wonderful experience. He really guided me in a very good way. (Y)
Date of experience: November 24, 2021
Very quickly, kind and speed at the transaction!
Really nice support.
Thank you very much.
Date of experience: May 10, 2022
Harriet is a nice and cooperative staff of freelancer.com. I like this type of support.
Date of experience: October 31, 2022
Really appreciate the services of the support they took a prompt action on my case
Date of experience: September 17, 2021
Great communication and easy to deal. I wish I also have staff like him :)
Date of experience: August 17, 2022
Thanks to the freelancer team, they were helpful. I love to work in this platform.
Date of experience: June 14, 2022
It cleared up the confusion I had, the support was very patient with my questions.
Date of experience: November 25, 2021
Quick and effective. I have to add 50 characters but there's nothing else to say.
Date of experience: April 26, 2021
I am impressed by your work and suggest to enable easy access to the platform.
Date of experience: May 12, 2022
Fast response on my queries and detailed instruction on how to report a scam employer
Date of experience: November 3, 2021
I had a problem with a payment and they solved it so quickly. Thank you!
Date of experience: March 24, 2022
The feedback I got from the customer service was very helpful and satisfying.
Thank you
Date of experience: September 6, 2021
Chelsea was very useful, she guided me very well on how to improve my profile
Date of experience: September 15, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
