Freelancer has a rating of 4.7 stars from 18,480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
This freelancer staff will take action as I expected.
Thank you very much freelancer.
Date of experience: June 28, 2021
Nice Experience. I hope that you will help the client to release the payment
Date of experience: September 17, 2022
She was very accommodating and she responded to query quickly. Good job Judith!
-Lara
Date of experience: July 1, 2021
Great freelancer, Quality work, having professional skills, i want to work with him again!
Date of experience: February 16, 2014
Was great, very helpful and turned out it was a chrome issue not freelancer
Date of experience: June 8, 2020
Fast and effective help they demand details and reply soon as possible with solution
Date of experience: March 12, 2022
I have to be assure that i am safe with this great support :). ...
Date of experience: November 7, 2017
I'm new on Freelancer.con and Maine has been very nice and helpful to me.
Date of experience: October 11, 2022
Jethro was very attentive, even though my problem was solved by the employer himself
Date of experience: March 30, 2021
Freelancer team help me immediately thank you team. Freelancer.com is a very good website.
Date of experience: July 1, 2022
The customer service executive was really helpful and supportive. Keep up the great job.
Date of experience: March 20, 2021
My experience with freelancer staff was great, they are very kind, and very thorough
Date of experience: October 12, 2022
Getting verifying badge was smooth and fast thanks to Chelsea with her fast replies.
Date of experience: November 14, 2022
Kelly was very helpful and clear, she understanding the requirement and willing to help
Date of experience: July 8, 2022
After creating the ticket they replied after 3 days saying that issue is resolved.
Date of experience: May 24, 2022
Verified process was super easy and staff are always helpful and quick to respond.
Date of experience: May 24, 2022
Anastasia D is highly professional and understanding our queries and fast reply. Thanks again!
Date of experience: May 23, 2019
It was really very helpful and fast support! I loved Mr. Jethro's very much
Date of experience: July 19, 2021
He is helpful, he do his best to solve the problem and it's solved
Date of experience: May 26, 2022
Our Experience with the freelance.com support team is very helpful and great
Thanks, team
Date of experience: December 9, 2021
Chelsea is so friendly and asked about our needs and verification was done quickly.
Date of experience: March 23, 2022
It Provides a Good approach to deal with the clients all over the world.
Date of experience: March 6, 2022
Had a query/concern regarding a scammer which was quickly responded to by Judith J.
Date of experience: November 19, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).