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Freelancer has a rating of 4.7 stars from 18,480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I've aa good experience with support agent and happy to see your responsive support.
Date of experience: July 27, 2021
Of course, they were always friendly and were there to support at any time.
Date of experience: December 13, 2021
I really love this live chat option. Very fast response and very helpful. Thanks!
Date of experience: December 12, 2021
Nice Interaction with Byron C. Super supportive and help me with every possible solution.
Date of experience: July 29, 2021
It was a great experience with Jessica. She was very responsive and informative. Thanks
Date of experience: April 10, 2021
The agent is not ready to answer queries and address the issue right away.
Date of experience: April 6, 2021
That was a quick experience with no big problems or issues with my supporter.
Date of experience: July 31, 2021
Nice experience. Explained me everything nicely and sent me instructions for the next steps.
Date of experience: June 1, 2022
He clearly understood my problem and assured that the problem would be solved soon.
Date of experience: October 10, 2020
The person I was assigned to was very helpful and kind in their response.
Date of experience: November 18, 2021
I got more than what I wanted to ask. He is patient and warm-hearted
Date of experience: July 25, 2022
Have a dispute regarding a freelancer. Excellent help and guidance provided by Ashton D.
Date of experience: December 5, 2019
I had good experience. The questions are very reasonable and he talked very nicely
Date of experience: October 26, 2022
Needed help understanding charges to my account and rep was able to explain why
Date of experience: August 5, 2021
Tried to help me till solve problem.
Kindly support.
Fast solution and fast response.
Date of experience: July 26, 2022
It was a smooth conversation with Nicholl O. And was able to assist me.
Date of experience: December 15, 2021
Fast and reliable, thanks to Ashton D. For help. Looking forward to the outcome.
Date of experience: August 9, 2021
She is quick to understand the situation I'm having and process the request quickly.
Date of experience: April 9, 2021
Nicholl assisted me to sort out my login issues with Warrior Forum.
Thanks Nicholl.
Date of experience: April 8, 2022
It was easy to get information on what is wrong, and they clarify it
Date of experience: October 7, 2019
He was really polite and professional. Understood my problem and solved it right away..
Date of experience: August 13, 2021
Good guy, explained my problem easily and fully. I have already solved the problem
Date of experience: October 13, 2020
Very efficient and fast help. I appreciate the time and care in assisting me.
Date of experience: November 19, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
