Freelancer has a rating of 4.7 stars from 18,476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Their support team hear the words to provide best solution for user's. I got the solution totally.
Date of experience: July 14, 2022
Very helpful and answer to all my question well, also very polite
Date of experience: December 11, 2021
Very good experience, she helped through the process and she was polite...
Date of experience: October 15, 2018
I'm happy to work here.Its a great experience to do such jobs.
Date of experience: December 10, 2021
I like it very much. No more talk. Just straight forward about the work as I like.
Date of experience: July 26, 2021
The customer support team on Freelancer.com has really improved over the years.
Date of experience: November 13, 2021
I love Freelancer~
I hope to work with many clients in freelancer.com.
Date of experience: September 22, 2021
Fantastic support from Harriet A, Thanks again. Glad for your kind support
Date of experience: October 11, 2022
I wanted a refund and I got it thanks for helping me
Date of experience: September 15, 2022
The technical support team is excellent. They solved the problem very quickly.
Date of experience: January 27, 2022
Very helpful and premium service. Love. 100% satisfaction. Highly recommended. Love freelancer
Date of experience: April 8, 2018
I wanted to be a verified freelancer to get some genuine customers
Date of experience: May 17, 2021
Un-eventful Just the why I like my tech support. I was quick easy and to the point.
Date of experience: July 30, 2021
The freelancer support user was kind and explain very well the situation.
Date of experience: November 4, 2022
Donald was very helpful. He explained perfectly what i was looking for!
Date of experience: August 2, 2021
Fast and nice replay thanks and i hope connect with you again
Date of experience: February 1, 2022
He's so helpful and political in talking, quick responses, thanks so much...
Date of experience: October 3, 2019
Smooth experience, great support team and quick. They helped end to end.
Date of experience: May 25, 2022
Freelancer is the best site to work thanks for being verified freelancer
Date of experience: September 7, 2022
Very helpful with as many details as possible and responding within minutes.
Date of experience: August 3, 2021
Excellent service, thanks so much for the help. Appreciate it very much
Date of experience: September 17, 2021
Excellent Service!
Nice to talk with you!
Thank you so much Eric!
Date of experience: July 5, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).