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Freelancer has a rating of 4.7 stars from 18,476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Noelle was very helpful and very responsive.
Thank you for your help.
Date of experience: April 27, 2020
Nicholl O. Was a great help... quick, educated, and accurate. A pleasure.
Date of experience: December 21, 2021
He is very good! Skilled and communication is really great! Thank you.
Date of experience: October 15, 2021
I fixed my problem in no time and they refunded my fees
Date of experience: November 1, 2020
They are active to respond to any help with valuable communications. Thanks
Date of experience: June 12, 2022
Thank you so much for helping me Raven, you were incredibly helpful.
Date of experience: May 12, 2021
Thank you very much administration solved my problem very fast and clearly
Date of experience: October 3, 2021
I am so happy to talking with you. You are very easy.
Date of experience: February 24, 2022
Chelsea was very humble. It was a good experience speaking with her.
Date of experience: December 6, 2022
Russell V. and all Support team thank you so much all member.
Date of experience: August 14, 2022
Quick help by the representative on the issue and good customer service
Date of experience: August 17, 2022
They solved my problem and the were very responsive, friendly, and professional.
Date of experience: February 22, 2022
You have been very supportive and I am very grateful for that.
Date of experience: February 28, 2022
It was very easy to talk to the representative. Great experience overall.
Date of experience: August 17, 2022
It was nice interaction with Chelsea. She was polite and very generous.
Date of experience: May 12, 2022
Chelsea is a lovely person, easy to talk to, helpful and professional.
Date of experience: August 26, 2022
Chelsea verified is great, the interview is awesome, congratulations for team freelancer
Date of experience: August 25, 2022
Chelsea was very nice and made the progress go fluently, she is also very professional and kind.
Date of experience: September 14, 2021
DEBRA WAS VERY NICE AND IM HAPPY THAT SHE WILL HELP ME WITH THE PROBLEM, SHE TOOK THE TIME TO ANSWER ALL MY QUESTIONS AND SHE WAS VERY POLITE.
Date of experience: November 16, 2020
Never trust their support team they are so non professional and sick
2 worst i am telling you from huge mis behaves form freelancer by the time Australia owned it before that they are much professional
First scene:
I worked for employer in USA California... he made 2 milestones a $100 and then 200+USD milestones. One he paid me after first demo... second he paid me then... client said that work is not that worth so i want almost $100 back to my account and rest you keep and i will email freelancer to limit the budget to that amount i agreed i returned his amount on freelancer and wrote freelancer support in reply what happened my account is limited and suspended and my client all $300+ he paid me reversed to his account and i left with 0 amount plus project fee on that... still it never come to me even i asked help many times. Freelancer help keep on replying client account issue
Second Scene:
Second time an aussie client double cheat me and asked freelancer after he made the payment that devloper worked with me tries to hack my site and then he made it all okay after i asked him so i donot trust devloper( means me) and i want freelancer to block the devloper profile and reverse my money
Now sad and pathetic freelancer blocked my profile and wihtou any investigation and without my intent they reverse amount from my account and ask me for 1 month suspended account
Is this Fair?
One thing more Yearly i am giving freelancer almost *******USD to *******USD work
And they done this to me
Above all their special dept person called me and he is father of all mis behaves and not to understand person
Bad--- Worst site but i spent over it now 5 years and i want to leave site like anything but which site i join can any one tell me
Tip for consumers:
as soon as withdraw your amount and never trust their support team they are so non professional
Date of experience: October 25, 2014
I am using freelancer since 2 months and got 2 projects in first week I am really happy with that
Date of experience: December 3, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
