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Freelancer has a rating of 4.7 stars from 18,476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Very easy to communicate with, he is a very nice guy. Very helpful. I am satisfied.
Date of experience: July 27, 2022
It was a good experience for me. The responsibility was good and process went great. Thanks
Date of experience: July 26, 2022
Josie G was very helpful for me and helped me to solve my problem.
Thanks Josie.
Date of experience: July 23, 2018
Thanks for quick resolving my problem. The support i got was exactly what i asked for.
Date of experience: October 28, 2022
Received quick and satisfactory response from the team and brought my issue to a quick resolution.
Date of experience: May 5, 2022
He resolve my issue and give assurance that my suspended account will resolve within the day.
Date of experience: August 4, 2022
The response to my concern I raised in a ticket was fast and to the point.
Date of experience: August 21, 2021
I called support team for the project and he replied quickly and kindly.
Really kind support!
Date of experience: September 13, 2022
Assistance is very good and supportive. Like the way how he approached and resolved the issue.
Date of experience: January 1, 2020
She was awesome. Loved talking with her. She was very friendly in describing all the things.
Date of experience: October 8, 2022
The agent Orion with the support team was patient and supportive thank you for the help
Date of experience: June 5, 2021
It was a very kind support. I want to have a support form her once more.
Date of experience: November 17, 2022
Excellent communication and very patient. He was heard me out and help me find a solution.
Date of experience: May 8, 2020
I needed help with payment issues. I got a reply very fast and very professional service!
Date of experience: June 8, 2020
I am very happy freelancer.com support is very fast. He explained everything to me very nicely
Date of experience: September 27, 2022
Date of experience: December 26, 2021
Harriet is really professional. He is polite and gentle of course, he solved my every query.
Date of experience: August 25, 2022
They are really good and have really great customer support and provide me most feasible solution
Date of experience: August 29, 2022
Very professional, kind person who resolved my problem quick. Very satisfied
Date of experience: May 11, 2021
Lyndon is very helpful and solved my issues quickly and correctly.
Date of experience: March 5, 2021
I was provided all the info that I would have needed.
Date of experience: September 15, 2021
It was just a mistake and the support was very helpful.
Date of experience: November 9, 2022
Answered all our questions perfectly. Helped us tremendously with our problems.
Date of experience: September 5, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
