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Freelancer has a rating of 4.7 stars from 18,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Thanks for freelancer team, i am happy for freelancer service
Date of experience: September 24, 2021
That was very helpful, and the assistant was very patient
Date of experience: February 10, 2020
Ok sir, my best experience, you r the best sir thank you so much sir...
Date of experience: September 14, 2019
Fast and reliable support fast and reliable support fast and reliable support
Date of experience: July 21, 2022
Date of experience: October 27, 2021
It was a very good experience Chelsea was very helpful
Date of experience: July 24, 2022
The support was fast and efficient. The guy was helpful and kind.
Date of experience: August 1, 2022
He was always very friendly and communication was very easy.
Date of experience: September 21, 2022
Fast answer! Thank you, Fast answer! Thank you, Fast answer! Thank you
Date of experience: August 1, 2022
Good services,!
Good service and a very friendly service agent
Date of experience: August 11, 2022
I've always had the best experience here, best experience, best experience here
Date of experience: March 11, 2021
Assisted very well and very fast also understood my problem very well
Date of experience: April 25, 2021
Amy V responded very quickly to my request to withdraw my request.
Date of experience: September 5, 2021
Resolved issue very quickly. Support team resolved the issue soon.
Date of experience: September 15, 2021
Good Services, Very good service, very nice support people.
Date of experience: November 14, 2022
Thanks, Macall for your information, now I am able to apply to verify my account
Date of experience: June 17, 2021
What is going on with Freelancer? It really seems the longer I am with this site the harder it becomes for me to find work. I'll elaborate.
1) My biggest issue recently; the new bid proposal system. Literally this system is the worst change I have seen to Freelancer since I have been with the site. Why is it I am only allowed to type about 2 sentences for my proposal for complex projects like webscraping where every site and the challenges it presents are different?
It is becoming literally impossible for me to stand out from anyone else because all I can put is "I am an expert in webscraping blah blah". I can't elaborate on how I would accomplish the project or tackle its challenges or why my work would be superior/unique. Please for the love of god revert this system.
2) The changes to chat have the made the site a LOT slower. Everytime I load up a page it reloads all my chats and the javascript takes forever to complete in addition to the actual chat boxes lagging when I try to type. This makes it take longer for me to scan the site for projects and place bids and reduces my overall efficiency.
3) The new bid sponsor system is terrible and I never use it because now it costs me $30 to sponsor a bid when it used to cost a few dollars. This is money I DO NOT get back if I am not awarded the project so why would I risk 10% or more of the actual project payout in an attempt to stand out.
4) Why am I charged when I deposit funds into my Freelancer account when I am also charged a high % on milestones I am paid?
Honestly I don't know if its greed or a need to change for the sake of change but so much of what has been done in the past year has hindered my success as a Freelancer with the site rather than help it.
I am thankful for the Preferred Freelancer program but everything else that has been done is awful and might look nice on the surface but does not help the actual Freelancer at all which is surprising considering the sites name.
One simple change I can think of that would be amazing is let Preferred Freelancers initiate chats with employers. None of us are going to spam the employer we would simply say "Hello I am X and I am very interested in your project. Here is how I would complete it to your satisfaction, etc".
Make Freelancer Great Again.
Date of experience: August 3, 2017
Super fantastic, na na na na na not applicable
Not applicable
Date of experience: April 29, 2021
He/She was very helpfull and caring am very happy with that,... thanks a lot :)
Date of experience: October 17, 2019
Lauren was professional. She solved me a problem i was wondering about. Thank you Lauran
Date of experience: March 30, 2021
This employe so kind and fast response also fast to finish what do you want.
Date of experience: October 17, 2022
Stay away from freelancer.com
This is big scam... scam... scam... scam
Date of experience: December 18, 2013
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
