Freelancer has a rating of 4.7 stars from 18,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Agent has been very coordinated and professional in the assistance.
Date of experience: July 31, 2020
I was reporting about a bad employer so it's done.
Date of experience: October 19, 2019
Excellent support and Maine made my request quickly
Date of experience: November 2, 2022
Jessica B was so kind and smart
Thank you for help.
Date of experience: October 19, 2019
Its not so good, because my problem is still suspended.
Date of experience: October 20, 2021
Went great. Easy to understand. Very helpful. Overall a good experience
Date of experience: October 20, 2021
One Of the best customer support team freelancer have. Excellent
Date of experience: April 6, 2022
Just in time
I am glad to make this conversation and joined your site
Thank you
Date of experience: October 11, 2022
It was a very good experience. I did not have to wait time.
Date of experience: October 18, 2021
Very cooperative support team always there for help
Date of experience: October 7, 2021
- my problem has been resolved so easy by chatting with Mariana B. Thank you very much. Appreciated
Date of experience: January 24, 2019
Byron was very professional and solved my problem within seconds.
Date of experience: September 10, 2022
Freelancer Support team is very responsive and supportive.
Date of experience: September 9, 2022
I talked to Jethro today about an issue with my previous projects. He guided me very well.
Date of experience: September 21, 2021
Always prompt and great help, excellent support team. Thank you again!
Date of experience: September 21, 2021
Great Support! Almost every queries solved through live chat!
Date of experience: August 30, 2022
Very quick, on point and accurate. Instructions provided work perfect.
Date of experience: June 19, 2021
Thanks for help. You are the one that every support member should be like
Date of experience: June 19, 2021
I am satisfied from freelancer.com. Thanks you all freelancer team.
Date of experience: June 19, 2021
I appreciate your proficiency in addressing my concern. Very swift and satisfying response.
Date of experience: December 27, 2021
Took care of all my concerns and very helpful with the project i had posted
Date of experience: December 28, 2021
Very efficient, and polite, understand my questions well.
Date of experience: January 7, 2020
The refund experience was swift and great. Keep it up Team Freelancer.
Date of experience: December 16, 2022
Gentle, immediate response, resolution centre in minutes and always willing to assist you!
Date of experience: January 7, 2020
Solution was fast and im happy with result. Thanks very much.
Date of experience: June 20, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).