Freelancer has a rating of 4.7 stars from 18,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The verification process in Freelancer.com conducted by Russell V was smooth and professional. Though I had a little issue in my connection the interviewer responded without hesitations. Thank you so much.
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Highly professional and polite behavior. Wonderful experience overall. Thanks.
Date of experience: June 26, 2022
Thank you so much dear Frieda S. For re-opening my account.
Date of experience: June 26, 2022
Smooth and clear communication with Chelsea. The verification process is pretty simple.
Date of experience: June 27, 2022
Tried to hire someone here but this website is really not user friendly. Too bad.
Date of experience: December 23, 2015
Great explanation and communication. All answers were given perfectly. Thank you.
Date of experience: June 29, 2021
Nathalie did really help me with my concern. Thanks a lot.
Date of experience: November 6, 2019
They had helped me refund the amount shown as negative balance.
Date of experience: January 5, 2022
I had a chat consultation regarding the refund, and Kevin R helped me so much.
Date of experience: October 17, 2022
Chelsea was kind. Also, she formulates very clear questions!
Date of experience: October 18, 2022
Chelsea was great in helping me to become verified. Many thanks :)
Date of experience: June 27, 2022
Quick and great customer support very helpful representative
Date of experience: September 17, 2020
Orion was super fast and he solved all my doubts quickly!
Date of experience: May 6, 2021
I felt comfortable. Chelsea was friendly and polite. Enjoyed the experience
Date of experience: September 29, 2022
It was good and helpful but I didn't get my refund
Date of experience: May 18, 2022
The site is really good, quick to be cooperative when you need support.
Date of experience: May 19, 2022
Very happy with this tool & customer support service.
Date of experience: December 1, 2021
Have great experience with the verification process.
Date of experience: May 18, 2022
Helped me so quickly to resolve the issue. Many thanks Javier.
Date of experience: September 12, 2022
Wonderful. The customer care service was absolutely prompt and very helpful.
Date of experience: May 18, 2022
Super really nice and excellent reply to customer I love the service
Date of experience: November 30, 2021
I had a great experience with Kelvin he answered all my questions!
Date of experience: November 8, 2021
I am not sure really what to say except perfection. Thank you very much for everything.
Date of experience: April 19, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello, Susanne. This is Lara and I'll be more than happy to assist you how to get started on the site. Feel free to send an email at larao@freelancer.com with the full details of your concern. Me/My team will check this right away for you. Will wait for your email. Thanks!