Freelancer has a rating of 4.7 stars from 18,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
The best freelancer platform I have ever seen. Low project fee and very high customer support.
Date of experience: October 20, 2021
I sincerely thank the freelancer team for their support and cooperation.
Date of experience: March 23, 2021
All tasks were well explained and carried forward in a smooth manner.
Date of experience: December 27, 2022
Very good support, attentive and flexible. I can only recommend the freelancer team!
Date of experience: January 29, 2020
She was very helpful in attending to all my queries.
Date of experience: January 29, 2020
Fast replied and professional customer service. Thank you so much for assist me well.
Date of experience: October 19, 2021
It was polite, concise, easy, fast and not intrusive.
Date of experience: October 20, 2021
Good service, Customer Care Rep helped me with concern. I am happy.
Date of experience: January 29, 2020
Good experience, ashton hel me with my questions...
Date of experience: July 4, 2020
Pleasant experience with Chelsea who led me through the process smoothly.
Date of experience: October 20, 2022
I had a good experience chatting with Freelancer support agent. They are cooperate and supportive.
Date of experience: October 6, 2021
He did helped a lot and immediate response. I go much help...
Date of experience: March 9, 2021
Thank You very helpful, kind and professional great experience
Date of experience: May 5, 2021
Quick and uncomplicated help. Thanks for that:)
Kind regards, Jasmine
Date of experience: March 9, 2021
Jessica Provided great service, She solved my issue and i got fixed the problem
Date of experience: October 29, 2019
He is the best. Needless to say, if anyone do like him, we will be glad
Date of experience: October 29, 2019
I'm still excited about successfully solving my financial problem.
Date of experience: September 30, 2021
He gave me awesome support and guideline.
I recommend him to other freelancers.
Thanks.
Date of experience: November 7, 2019
Love working with freelancer team, hopefully our relationship will last longer.
Date of experience: March 18, 2022
They understand my situation and give me the right way. Thanks
Date of experience: December 29, 2022
The agent is very helpful and knows exactly how things going on
Date of experience: December 27, 2022
Chelsea was kind, polite and very supportive verified freelance agent.
Date of experience: October 19, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).