Freelancer has a rating of 4.7 stars from 18,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Jam P was very informative and guiding in resolving my problem.
Date of experience: January 7, 2022
Great service from Amy V. - high availability - fast reply
Will use it again
Date of experience: April 14, 2021
Very accommodating and quick response really appreciate the service.
Date of experience: July 5, 2021
Very quick response & given all answers to my query. Really appreciated.
Many Thanks
Date of experience: July 1, 2022
They solve my issues very quickly. I am fully satisfied.
Date of experience: December 2, 2022
Byron was able to fix my issue very quickly. I'm happy with the response time.
Date of experience: December 1, 2022
Thank you for your promptness and agility in meeting my request
Date of experience: January 6, 2022
Contacted customer support for a possible refund and they were very kind!
Date of experience: August 29, 2022
Very Supportive,
I am happy with this service.
Hopefully this'll continue.
Thank you.
Date of experience: June 30, 2022
It was nice talking to Chelsea and she guided me through the process
Date of experience: January 6, 2022
Freelancer's CS is amazing, they solved my issue with a freelancer right away
Date of experience: June 30, 2022
Used the chat - very responsive and solved my issue quickly. Now ready to get started...
Date of experience: November 8, 2017
Very easy communication. He could easily find the problems and provides solution ASAP
Date of experience: July 3, 2021
Good work, she solve my problem in a proper manner.
Date of experience: November 3, 2022
Thanks my issue has been sorted now, thank you for the help
Date of experience: December 29, 2022
Very responsive team to support my complain and suggestion.
Date of experience: December 2, 2021
It was a good experience to speak with the Interview Team member.
Date of experience: May 18, 2022
The freelancer's support team solved my problem in a efficiently way. Thanks!
Date of experience: February 5, 2020
I got the refund. It was quick and easy. Promote this guy
Date of experience: July 8, 2021
Josie was kind, patient and answered all of my questions promptly.
Date of experience: February 4, 2020
Total waste of money and time! I cant even close my account!
Date of experience: January 4, 2016
It was nice talking to Chelsea from the freelancer.com team. I have had great experience
Date of experience: December 2, 2021
Noah was just an amazing agent he let me know new offers on the freelancer!
Date of experience: December 3, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello, Darren. This is Lara from Freelancer.com. I see that you're having issues with some modifications in your account. Kindly send an email at larao@freelancer.com, me and my team will be more than happy to check this for you. Thank you.