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Freelancer has a rating of 4.7 stars from 18,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Kevin R, they guy who helped me to resolve my issues
Date of experience: September 27, 2022
This is a very good website for every freelancer. Really I like it
Date of experience: December 2, 2021
I find the freelance support great. Fast, helpful and clear.
Date of experience: July 7, 2021
Support was helpful and patient all the way to make me see clearly through my issue
Date of experience: December 2, 2021
My experience with freelancer support is always good
Date of experience: December 2, 2021
Very helpful and prompt responses from Harriet A. Excellent!
Date of experience: September 12, 2022
I sent ticket for my account suspension and they solve the issue properly with quick response.
Date of experience: December 2, 2021
My interviewer was patient with explaining the details to me.
Date of experience: May 16, 2022
I have a rapidly response from the support and it was very useful
Date of experience: July 6, 2021
They helped me to solve the limited account problem fast
Thank you
Date of experience: December 27, 2022
It was a great pleasure to talk with Chelsea. Perfectly explained and excellent communication.
Date of experience: April 21, 2022
It was amazing and helpful to chat with freelancer support
Date of experience: August 5, 2020
He solved my problem within minutes. 100/100. Thank you
Date of experience: August 5, 2020
She was able to assist me with my troubles. The instructions were simple and understandable.
Date of experience: October 21, 2021
Very helpful! Gave clear information, resolved my issue
Date of experience: December 1, 2022
Noah is superb to ask questions. He always has the answer for everything
Date of experience: October 22, 2021
It was my great experience with freelancer team. Thank you soo much.
Date of experience: March 31, 2022
Gave each and every single detail about the project.
Date of experience: October 20, 2021
I asked about my payment and language setting. He helps me a lot
Date of experience: July 2, 2020
Excellent response by freelancer team thank you very much.
Date of experience: March 31, 2022
Excellent customer support and well training individuals.
Date of experience: March 24, 2022
He was very fast to understand problems, great problem solving skills!
Date of experience: June 15, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
