Freelancer has a rating of 4.7 stars from 18,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Solved all my doubts in a short time, good communication.
Date of experience: December 13, 2021
In 5 minute Antoniette clearfy evreything about my issue. Was a good plasure to have this such of converastion
Date of experience: January 2, 2018
Super team. Great Experience. Thank you very much!
Date of experience: March 30, 2022
I got very helpful, in solving my problem. Thank you.
Date of experience: July 13, 2022
Excellent. A detailed steps was sent for my inquiry. Thank you.
Date of experience: June 2, 2021
Great, patience, thorough support. Efficient team replies to your question
Date of experience: September 24, 2022
I am really satisfied with Mr. Eric S support. He assisted me well...
Date of experience: November 26, 2018
Byron C was great. He briefed me on my queries with clarity.
Date of experience: August 18, 2022
I always fully rely on the freelancers' support service.
Date of experience: December 12, 2021
Quick response on resolving issues involving client and freelancer
Date of experience: September 28, 2021
AWESOME SUPPORT. I WAS ABLE TO LOG BACK IN NO TIME. FAST AND HELPFUL. WHICH IS KINDA RARE NOW A DAYS. KUDOS!
Date of experience: June 15, 2018
She was friendly and have a clear sound.
I am thankful for her to make the my meeting successful.
Date of experience: September 27, 2021
Quick response and thorough clarification of my question.
Date of experience: September 21, 2021
It was a nice experience of this chat,... I am sure my problem will be solved soon.
Date of experience: September 14, 2021
Always helpful. When I am in a problem they solve my all problems. Thank you
Date of experience: May 2, 2023
It helped me to find out if an employer is authentic or not. Thanks you for your help and support
Date of experience: February 20, 2022
Very responsive and kind person Donald G, who helped me solve the problem. Thank you.
Date of experience: September 6, 2021
Freelancer support is really amazing.
Thanks a million.
Date of experience: August 2, 2022
Perfect. Kelly answered very fast and in a easy way
Date of experience: May 1, 2023
Javier A. Thank you very much for your help.
5 stars support
Best regards
Date of experience: July 31, 2022
Good service, Customer Care Rep helped me with concern. I am happy.
Date of experience: January 29, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).