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Freelancer has a rating of 4.7 stars from 18,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Jade D - helps me. He solved my question quickly. You have a great support service! Thanks for all!
Date of experience: March 9, 2019
It was great talking with Chelsea and sharing my experience
Date of experience: November 15, 2022
He understood my problem very well and resolved it within no time. Thanks a lot!
Date of experience: November 14, 2022
I RECOMMEND CHARLOTTE B. FOR PROVIDING ME A GREAT SERVICE IN RESPONDING TO MY CONCERN AND REQUEST. THANK YOU SO MUCH.
Date of experience: September 26, 2018
Awesome Experience. Thank you Freelancer support center.
Date of experience: August 23, 2022
Very friendly and responsive, thank you for your help.
Date of experience: May 24, 2022
Refund my deposit of i didn't know how to use freelancer
Date of experience: August 23, 2022
Short and very effective communication. Excellent assistance!
Date of experience: December 13, 2021
Chelsea Very king person, thanks a lot. Id love to enter freelancer badge program
Date of experience: May 23, 2022
Great interviewer, friendly & courteous. She is knowledgeable of our background and skill sets.
Date of experience: May 23, 2022
I got a quick reply and great advice from the support.
Date of experience: December 12, 2021
Wonderfully helpful, consistently useful, and supportive
Date of experience: May 24, 2022
Noelle helps me solve my issue perfectly, kindly.
Highly recommend!
Date of experience: June 27, 2020
I asked about my payment and language setting. He helps me a lot
Date of experience: July 2, 2020
Resolved my issue of sensitive nature very quickly
Date of experience: August 6, 2021
It's a nice experience. I was nervous but you try to ease me. Thanks for that
Date of experience: January 18, 2023
It was fast and professional. I appreciate Byron's help.
Date of experience: December 13, 2021
Chelsea did an outstanding job regarding my verification on Freelancer!
Date of experience: November 14, 2022
I want to share my appreciation for how quickly the issue was handled and sorted out by Jordan V.
Date of experience: January 12, 2023
It helped me a lot despite my internet connection problem! Thank you for everything.
Date of experience: December 12, 2021
The freelancer's support team solved my problem in a efficiently way. Thanks!
Date of experience: February 5, 2020
Josie was kind, patient and answered all of my questions promptly.
Date of experience: February 4, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
