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Freelancer has a rating of 4.7 stars from 18,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I had a great experience working with Mr. Jonny. His professionalism, prompt communication, and dedication to delivering exceptional quality exceeded my expectations. He was attentive, knowledgeable, and made the process seamless. I highly recommend his expertise to anyone looking for reliable assistance.
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Everything perfect Ashton help me out with my problem in a few minutes
Date of experience: November 10, 2020
Got into helping me fast and appreciate the steps taken.
Date of experience: August 3, 2022
Helped quickly and accurately, Kelly is a great guy.
Date of experience: May 5, 2023
Quickly helped to get my issue fixed. Very polite and helpful
Date of experience: April 5, 2021
Great communication.
(Get Verified by Freelancer interviewer)
Date of experience: August 1, 2022
Very helpful and detailed to the point, Fast response rate.
Date of experience: April 5, 2021
Byron is great and was helpful in solving my need for more information.
Date of experience: September 7, 2021
Contacts received not related to what I was asking for.
Date of experience: November 16, 2022
Lauren was kind and professional. She helped me well with the issue that I had.
Date of experience: April 4, 2021
Kelly was really perfect at assistance. She resolved me issue within no time.
Date of experience: July 21, 2022
"Freelancer" Thank you so much. 2 Thumbs Up! +++++++++++++++++++++++++++++++++++++++++++++
Date of experience: August 23, 2021
Overall Helpful assistance. Very good and smooth process. Nice experience with customer support.
Date of experience: July 21, 2022
Great and quick support solving my problem :) very thankful
Date of experience: March 22, 2023
A very good support team, quick respond, kind, all compliments.
Date of experience: April 1, 2021
They helped me and solved the problem in a few days!
Date of experience: March 22, 2023
She was very helpful and guided me all through the way tell my problem been solved
Date of experience: March 22, 2023
This customer service explained several things, so I signed up.
Date of experience: March 15, 2023
SHE understands my problem and cooperates me patiently a big thank you to Lauren D. :)
Date of experience: April 1, 2021
Thank you Lauren for helping me, very good assistant.
Date of experience: April 1, 2021
Ashton was great, he answered my question and eager to help in the future.
Date of experience: February 10, 2020
He helped me overcome a tough situation. His name was Lauren D.
Date of experience: March 3, 2021
I felt really comfortable with my interviewer, he was nice, thoughtful and real friendly
Date of experience: March 21, 2023
All is Great.
They help me for change my review.
Many thanks.
Date of experience: February 9, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
