Freelancer has a rating of 4.7 stars from 18,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
The customer service agent was extremely helpful in assisting me as a first-time user
Date of experience: August 21, 2022
Responded well and very quick support.
Thanks Jethro.
Date of experience: June 9, 2021
I'm still excited about successfully solving my financial problem.
Date of experience: September 30, 2021
Was fast and clear in providing solutions thanks Dom.A
Date of experience: May 9, 2023
Kelly helped me very quick and it worked. All good
Date of experience: May 8, 2023
He clarified to me all the information needed, many Thanks!
Date of experience: November 15, 2020
He assured me that it would be resolved within the next 48 hours.
Date of experience: June 9, 2021
They solved my situation in the best possible way, were quick and extremely helpful
Date of experience: February 11, 2020
Professional and nice conversation. Everything was clear with respectful contact.
Date of experience: September 26, 2021
She is awesome person, i am really happy to get the interview with her
Date of experience: February 17, 2022
I really appreciate Chelsea support to my case. She is very helpful and cooperative.
Date of experience: September 8, 2021
The discussion was very clear & questions were good to get verified.
Thanks
Date of experience: May 8, 2023
The support was really effective and quick. Congratulations
Date of experience: February 7, 2022
Good and familiar response from freelancer support team
Date of experience: August 24, 2021
The agent was awesome it helped me out and cleared my confusion.
Date of experience: April 6, 2021
Actually the support is out of my expectation.
I really impressed.
Date of experience: July 20, 2022
Support team are really helpful and much supporting like family.
Thanks for that.
Date of experience: August 25, 2021
I'm really happy with his behaviour. I hope he will keep it up for other as well.
Date of experience: August 24, 2021
Good. Response received reversal of charges didn't face any problems
Date of experience: August 15, 2021
Please keep good work in future also, i am satisfied your help...
Date of experience: July 12, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).