Freelancer has a rating of 4.7 stars from 18,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
Thanks a lot for your help. The problem was fixed very quickly.
Date of experience: January 8, 2023
Gets the job done, great communication, understand your problem and give you good suggestions.
Date of experience: April 12, 2018
Ashton was good! Thanks, thanks, thanks, thanks, thanks, thanks.
Date of experience: February 18, 2020
The chat representative answered all my questions.
Date of experience: June 17, 2021
I needed some help from freelancer guy, which he helped me a lot and quick respond. Thank you
Date of experience: February 18, 2020
Noelle was very helpful in assisting me on numerous occasions. I appreciate his help.
Date of experience: May 12, 2020
All went well not sure I need to add anything more
Date of experience: February 17, 2020
He solved the problem in a quick and clear way, very quickly.
Date of experience: July 22, 2022
I was extremely satisfied with speed an resolution of my problem.
Date of experience: November 6, 2021
Ashton D was very gentle helping me. Thank you again!
Date of experience: May 11, 2020
Outstanding guidance
Bundle of thanks for explain and telling everything
Date of experience: November 5, 2021
Its my first time I have used Freelancer support system. It was amazing.
Date of experience: February 15, 2020
Harriet A was very helpful, and solved the issue right away!
Date of experience: July 14, 2022
Barry N. Was helped me a lot about my issues. Thank you.
Date of experience: April 7, 2022
It was good chatting with Noelle and she helped resolve my issue.
Date of experience: November 11, 2019
Overall it was quite satisfactory, however, response time needs to be taken care of.
Date of experience: June 15, 2021
Great. It was fast, detailed and polity help, without any problems.
Date of experience: June 13, 2021
Judith was very responsive and answered all my questions.
Date of experience: October 1, 2022
It was really a great experience. Thank you for your quickest help.
Date of experience: May 13, 2023
Excellent support, quick and precise. Will contact again if I have more questions.
Date of experience: May 12, 2023
Excellent experience with Chelsea! She is very humble and polite!
Date of experience: March 6, 2022
Hi
Hopefully everything was fine and my problem is solved
Thanks a lot
Date of experience: November 24, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).